R&R Auto Body

4.9 (389reviews)
99%
641 WEST UNIVERSITY WAY,  Ellensburg,  WA  98926

In operation 40 years, 35 years at this location.

R&R Autobody was started by Ron and Jackie Nielson in the 1980’s on Mountain View Avenue. In 1991 the business was moved to its current location of 641 W University Way. Another change happened in 1997 when Ron and Jackie were ready to retire the business was sold to Tom and Sandy Morris. Tom was an employee of R&R Autobody for quite some time before the sale. In the early 2010’s Tom and Sandy, recognized the population growth in Kittitas County was going to cause a strain on our ability to provide timely repairs for our residents. In 2014, the decision was made to partner with the Abra Franchise group. During those ten years, Abra helped R&R Autobody build the insurance processing and workflow requirements in order expand capacity without sacrificing our quality or timelines to match the needs of our growing community. In 2021, Tyler and Mackenzie Morris then purchased the business from Tom and Sandy. Tyler is Tom and Sandy’s son, and has worked within the family business since 2011.

Services
  • Free Estimates
  • Insurance Company Assistance
Payment Types
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (389)

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Outstanding customer service!!!

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Looks brand new. Very pleased!

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Excellent communication!

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They did a very nice job.

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Wonderful communication and care the past 2 times that we’ve had to take our car there for repair. Jody has been very helpful with each repair. I appreciate her and their quick turnaround. Thank you!

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I’am happy with my vehicle, they did a great job. It now looks like new. I’m a very satisfied customer! :)

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Courteous, kept me updated in a timely fashion. Used quality replacement parts.

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Friendly, yet business-oriented.

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We were very satisfied with the work that R&R did on our car. They also cleaned the inside and the outside also. That was great!

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We appreciate the service that Jodie gave us and Jennifer and Macinse.

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I am extremely happy with the results.

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Everyone was helpful.

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My Experience

Well done! And thanks for cleaning the car inside and out.

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Very cooperative staff. Good repair work.

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Very cooperative with a few missed details on the repair.

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