R&R Auto Body

4.9 (387reviews)
99%
641 WEST UNIVERSITY WAY,  Ellensburg,  WA  98926

In operation 40 years, 35 years at this location.

R&R Autobody was started by Ron and Jackie Nielson in the 1980โ€™s on Mountain View Avenue. In 1991 the business was moved to its current location of 641 W University Way. Another change happened in 1997 when Ron and Jackie were ready to retire the business was sold to Tom and Sandy Morris. Tom was an employee of R&R Autobody for quite some time before the sale. In the early 2010โ€™s Tom and Sandy, recognized the population growth in Kittitas County was going to cause a strain on our ability to provide timely repairs for our residents. In 2014, the decision was made to partner with the Abra Franchise group. During those ten years, Abra helped R&R Autobody build the insurance processing and workflow requirements in order expand capacity without sacrificing our quality or timelines to match the needs of our growing community. In 2021, Tyler and Mackenzie Morris then purchased the business from Tom and Sandy. Tyler is Tom and Sandyโ€™s son, and has worked within the family business since 2011.

Services
  • Free Estimates
  • Insurance Company Assistance
Payment Types
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (387)

Likely to Recommend

Repair Quality

Everyone at r&r is really helpful and friendly, the service is professional, the bodywork done quickly and beautifully! They make It easy ๐Ÿ˜Š

Customer Service

Friendly, professional, helpful!

Likely to Recommend

Repair Quality

The work was quality and return time was awesome. They do great work!

Customer Service

They do great work and return time is awesome!

Returned Clean

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Repair Quality

Amazing service!

Customer Service

Very happy with communication.

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Most excellent

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Customer Service

Returned Clean

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Customer Service

Returned Clean

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Repair Quality

Car looks great. Excellent service overall and Riley was great to work with!

Customer Service

Already said

Likely to Recommend

Would highly recommend

Repair Quality

Excellent work done, car looks new again! Riley was great to work with, from the initial estimate to how everything was smoothly handled with insurance. Great communication and easy process!

Customer Service

Great work, looks new again! Total pros, thanks!

Returned Clean

Likely to Recommend

I will recommend to a family and friends

Repair Quality

Very good, fast service good customer service thank you ๐Ÿ˜Š

Customer Service

Very good customer service and quick process to repair my car very nice. ๐Ÿ‘

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Customer Service

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Repair Quality

Looks good, but once you start to look closer you can see residuals adhesive or paint? Not sure. Then the bumper isnt aligned properly with the headlight, and just pieces not put together properly. Also, when I got my car back it had horrible water spots on the roof, and a small chip in the windshield.

Customer Service

Great customer service though

Returned Clean

Likely to Recommend

Repair Quality

Looks like new!

Customer Service

McKenzie was amazing. Kept me informed during the whole process. She was even friendly in the morning! And really..whoโ€™s a morning person..not me!

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

They kept us up to date during the repair process