R&R Auto Body
In operation 40 years, 35 years at this location.
R&R Autobody was started by Ron and Jackie Nielson in the 1980’s on Mountain View Avenue. In 1991 the business was moved to its current location of 641 W University Way. Another change happened in 1997 when Ron and Jackie were ready to retire the business was sold to Tom and Sandy Morris. Tom was an employee of R&R Autobody for quite some time before the sale. In the early 2010’s Tom and Sandy, recognized the population growth in Kittitas County was going to cause a strain on our ability to provide timely repairs for our residents. In 2014, the decision was made to partner with the Abra Franchise group. During those ten years, Abra helped R&R Autobody build the insurance processing and workflow requirements in order expand capacity without sacrificing our quality or timelines to match the needs of our growing community. In 2021, Tyler and Mackenzie Morris then purchased the business from Tom and Sandy. Tyler is Tom and Sandy’s son, and has worked within the family business since 2011.
- Free Estimates
- Insurance Company Assistance
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I wouldn't recommend anywhere else
Repair Quality - 5.0/5.0 -
I was kept informed throughout the repair process. I knew what was going on and a timetable for the repairs.
Customer Service - 5.0/5.0 -
Great communication
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
McKenzie helped 100% with any questions .
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great Service!!! I'm very happy with everything!!!
Customer Service - 5.0/5.0 -
Friendly & efficient
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Communication and updates were a 10/10 throughout the process. Having to deal with an accident is hard enough, so to have R&R make their process easy and to keep us updated was a nice relief.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service and repair
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
100 percent
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Definitely, I can recommend this shop!
Repair Quality - 5.0/5.0 -
R&R fix my car really fast. They do pretty good job thank you guys.
Customer Service - 5.0/5.0 -
The service it’s very good. I’m super happy.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication and fast service
Customer Service - 5.0/5.0 -
Great communication
Likely to Recommend - 5.0/5.0 -
Definitely would recommend R&R.
Repair Quality - 5.0/5.0 -
McKenzie and the team at R&R does excellent work. From the placing parts, to bodywork, to paint matching everything was top notch. R&R communicated clearly, and the process was seamless. Will definitely recommend them.
Customer Service - 5.0/5.0 -
Great experience from start to finish.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Quality, courteous, prompt service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Replacement moldindings and emblems look original. Good paint matching. My vehicle returned nice and clean. Would recommend R & R to my friends.
Customer Service - 5.0/5.0 -
Replacement moldindings and emblems look original. Good paint matching. My vehicle returned nice and clean. Would recommend R & R to my friends.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
R&R auto body make it simple, quick and easy to get your car in there, get it corrected and get it back to you in a timely manner. Not to mention if you need a rental, the rental place is literally a block away. Two times that I’ve used them. I’ve been beyond satisfied.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I'm so incredibly impressed with the service R&R Auto body has provided. Excellent communication and the quality of work performed is outstanding! It was only in the shop for 2 weeks, with extensive damage. My car looks brand new again. THANK YOU!! I highly recommend R&R Auto body!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks good