R&R Auto Body

4.9 (390reviews)
99%
641 WEST UNIVERSITY WAY,  Ellensburg,  WA  98926

In operation 40 years, 35 years at this location.

R&R Autobody was started by Ron and Jackie Nielson in the 1980’s on Mountain View Avenue. In 1991 the business was moved to its current location of 641 W University Way. Another change happened in 1997 when Ron and Jackie were ready to retire the business was sold to Tom and Sandy Morris. Tom was an employee of R&R Autobody for quite some time before the sale. In the early 2010’s Tom and Sandy, recognized the population growth in Kittitas County was going to cause a strain on our ability to provide timely repairs for our residents. In 2014, the decision was made to partner with the Abra Franchise group. During those ten years, Abra helped R&R Autobody build the insurance processing and workflow requirements in order expand capacity without sacrificing our quality or timelines to match the needs of our growing community. In 2021, Tyler and Mackenzie Morris then purchased the business from Tom and Sandy. Tyler is Tom and Sandy’s son, and has worked within the family business since 2011.

Services
  • Free Estimates
  • Insurance Company Assistance
Payment Types
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (390)

Likely to Recommend

Repair Quality

They were great! Put my car back together after a tree fell on it. Very good at communicating and answering any questions or concerns I had.

Customer Service

Awesome customer service. I think McKenzie helped me

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Repair Quality

Final results were outstanding!

Customer Service

Great communication, kept me updated and were very helpful

Returned Clean

Likely to Recommend

Always take good care of us

Repair Quality

I'm always impressed with your service and your quick responses. We have had several vehicle you guys have worked on and you have exceeded expectations everything. Thank you for what you do.

Customer Service

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Repair Quality

I was very impressed by R and R’s quality of work in a timely manner. Riley was great to work with and I will definitely be a loyal customer should I happen to need auto body repair work. Thank you R and R!

Customer Service

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Repair Quality

Customer Service

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Repair Quality

I have used R&R before and the repair then and the recent repair were both great and both exceeded my expectations. Hopefully I never will have to use your service again but if I do I you will be hearing from me again. Thanks for your service and you can use me as a reference, also your staff are great and wonderful to work with in a time of personal stress. Great work thanks

Customer Service

Returned Clean

My Experience

They were quick, efficient, respectful, and cared about the work they did. I was highly impressed with their care and quickness. The work was amazing and couldn’t even tell I was in an accident.

Likely to Recommend

Repair Quality

They were friendly, did a great job on repairing my Tundra and got it done earlier than expected!

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Customer Service

Very good. Fast service My car was delivered to them on Monday and I received it back on Friday afternoon. Very good very responsive called me two times during the process thank you very much.

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I recommend R&R to all my friends and family.

Repair Quality

The folks at R&R did a great job as always. I have taken all by bodywork to them and have always been happy with their work, professionalism and genuine hospitality.

Customer Service

Outstanding

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Repair Quality

Customer Service

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As I said, before, I would recommend them to anyone. They were fast, professional, courteous, and did an awesome job.

Repair Quality

They did an awesome job. And even cleaned my car up a bit and made it shine when they returned it to me. Not just the door and fender that was replaced but the whole car so I could see how nice it all looked. Very polite and professional. Great customer service. I would recommend them to anyone.

Customer Service

I said it all in the first comments. They were great.

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Repair Quality

Customer Service

Amazing

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Customer Service

McKenzie made this process so easy and kept me informed during my repairs.

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Repair Quality

Customer Service