Russo Brothers Auto Collision Center, Inc.

5.0 (1,468reviews)
98%
4019 Jericho Turnpike,  East Northport,  NY  11731

In operation 70 years.

Russo Brothers Auto Collision is a premier auto body shop and certified collision repair center dedicated to getting you back on the road safely and quickly. Serving East Northport, Commack, Huntington and the surrounding communities, our team of certified technicians provides precision bumper repair, frame straightening, dent removal, and auto painting following any size accident. Whether you have experienced a minor fender bender or require major structural framework repair, we combine advanced diagnostic technology with exceptional craftsmanship to restore your vehicle to factory-fresh safety specifications. At Russo Brothers Auto Collision, we understand how stressful a car accident can be. That is why we prioritize stress-free customer service and seamless coordination with all major auto insurance companies to streamline your claims process. Contact Russo Brothers Auto Collision today for an accurate estimate and experience the gold standard in local auto body care.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,468)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding repair quality, with many noting their vehicles looked brand new upon return, often cleaned inside and out. The team is widely recognized for its professionalism, friendliness, and helpfulness throughout the repair process. Several customers highlighted the seamless coordination with insurance and rental car services as a standout convenience. Repeat customers express strong loyalty, citing reliable, high-quality results every visit. A few customers noted improvement opportunities around communication timeliness, specifically regarding automated text updates not reflecting accurate completion status, and repair timelines occasionally exceeding initial estimates, as mentioned directly in their feedback.
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"Quality of work performed is outstanding. Repair appears like showroom new. Staff is pleasant ..." Read more
"... it was delivered on time and in perfect condition. The bodywork and paint job that they did on my car was flawless." Read more
"Damage was expertly repaired. They even vacuumed the inside and washed the car's exterior!"
"... with. They do great work. My car looks like new. You can not tell where it was repaired and what is factory paint." Read more
"Very professional, soft spoken gentleman Im totally satisfied with their workmanship Thumbs up 👍 for them"

My Experience

Repair was done quickly once Allstate approved the claim. Very friendly and helpful

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I already have recommended them

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They took care of everything and the outcome was fabulous

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They took care of everything

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I would recommend Russo without hesitation

Repair Quality

Russo went above and beyond

Customer Service

They drove us home with a smile

My Experience

Excellent body work and the staff is very friendly and helpful.

My Experience

They completed all repairs and my car looks like new

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One of the best experiences we had.

Repair Quality

Amazing service, car looks brand new, sandy and Jerry went out of their way to make sure we were satisfied with the final result and kept us updated on the repair progres the entire time.

Customer Service

Just amazing!

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Repair Quality

Sandy and Jerry at Russo Brothers were fast, accurate and knowledgeable about the entire process and the repairs and parts needed. Job was perfect and over a week ahead of schedule completed. Wish all businesses were as professional as they were.

Customer Service

Again, service was perfect

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Repair Quality

I cannot say enough about the exceptional service I received from Russo Brothers while they repaired my Buick Enclave. From start to finish, the entire experience was impeccable. Communication was outstanding throughout the process. I received consistent updates every step of the way—from ordering the necessary parts, to painting, repairs, and the final finishing work. I was never left wondering about the status of my vehicle. When I picked up my Enclave, I was absolutely impressed. The quality of the workmanship was outstanding—the finish looked as though my car had just come off the assembly line! They also took great care to keep the interior of my vehicle clean, which I truly appreciated. As a previous customer, I can confidently say that Russo Brothers continues to outshine in both workmanship and customer service. Their attention to detail, professionalism, and commitment to their customers are second to none. I would highly recommend Russo Brothers to anyone looking for an auto body shop. They would absolutely be my first choice, and I will continue to return to them knowing that my vehicle is in excellent hands. Thank you, Russo Brothers, for another outstanding experience!

Customer Service

My Experience

Russo did a fantastic job on our car. It looks like new!

My Experience

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Absolutely I will recommend

Repair Quality

Everything went well from the start to finish. I got to get my car back within 6 business days

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My Experience

From the minute, I walked in the door I was greeted very professionally They made the whole experience, painless and navigated through all the insurance papers and had everything ready when I walked in They told me when I could expect a job to be finished and it was finished on time the day it was supposed to be They allowed me to drop off my Rent-A-Car and arranged for enterprise to pick it up After inspecting my car, I could not be happier with the results I give them a five star rating

Likely to Recommend

Repair Quality

One of the most professional body shops I’ve ever dealt with. From the minute you walked in they had my file already explained to me the process and maybe feel very at ease. They told me when the car should be ready and it was delivered on time and in perfect condition. The bodywork and paint job that they did on my car was flawless.

Customer Service

From the time you arrive to the time you pick up your car it was one of the most professional experiences I’ve ever had

Likely to Recommend

Repair Quality

Russo Bros goes all the way to please the customer.

Customer Service

My Experience

Very professional and did an excellent job. I am extremely pleased with the overall outcome and the work was done in a timely manner. Would recommend anyone who needs to get repairs done, go to Russo Brothers.

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Very satisfied with the total experience. This is the 2nd time I’ve used them for repair work on my vehicle, both times they did a great job.

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