Safford Collision of Tysons Corner
In operation 16 years.
- Free Estimates
- Lifetime Warranty
- American Express
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- English
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
The entire team over at Safford collision was amazing. The greeted me as soon as I walked in and took me through every step of repairing my car. They had amazing communication with me giving me frequent updates sometimes even twice a day! God forbid I get anymore damage to my car but if it did happen then Safford collision is at the top of my list. Huge shoutout to Patricia, David and Kenny! They were all just so amazing and truly made this whole situation that much easier to deal with. I can’t say how thankful I am to them!
Likely to Recommend - 3.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 2.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Responsive and helpful staff. Great communication.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
On time and fixed properly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Friendly and helpful staff. They made an unfortunate accident into a pleasant experience. I highly recommend Safford Collision!
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 3.0/5.0
Customer Service - 2.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.0/5.0
Repair Quality - 2.5/5.0 -
Horrendous expectation setting. At first the shop said 4 days for repair, which I thought was way too quick. Then it turned into weeks. They touched base to tell me it would be done “tomorrow” but then ordered the wrong headlight. Then, a new headlight allegedly came in damaged. Then they ordered another and finally got done.
Customer Service - 2.5/5.0 -
Same reasons as question one. The service writer I wa dealing with was stale and monotone. Doesn’t seem very enthusiastic about his work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0 -
Only because no one has a vehicle that would need their repair. I don’t know anyone with an Alfa or Masi
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 2.5/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 2.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0 -
the work was well-done, but the process took a long time due to a backlog of work at Safford and a delay in obtaining parts from Jeep.
Customer Service - 4.5/5.0 -
Service from the personnel was very good. Patricia was very helpful and considerate.