Safford Honda Glen Burnie
In operation 33 years.
Welcome to Safford, a premier, dealer-owned collision repair facility proudly serving our community. We work on most makes and models, however specialize in Honda and Toyota repairs and are uniquely attached to a full-service Honda department. As an I-CAR Gold Class certified shop, we adhere to the highest industry standards for safety and quality. We accept all insurance providers and are a proud Direct Repair Program (DRP) facility for USAA and Travelers, ensuring a hassle-free claims process for our customers. Our state-of-the-art facility is equipped with top-tier technology to restore your vehicle to factory specifications, including; BASF Glasurit 90 Line premium paints and multiple Car-O-Liner frame repair equipment with a computerized 3D measuring systems. To keep you moving, we offer convenient in-house rentals (by availability) as well as local rental car companies. Trust your vehicle to the experts with experience with cutting-edge collision technology.
- Free Estimates
- Insurance Company Assistance
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Flawless
Customer Service - 5.0/5.0 -
Great personality and very professional. It made me feel comfortable leaving my car in their hands.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Job well done. Car is just beautiful . And they also detailed it to a beautiful shine, inside and out. All staff members were friendly and knowledgable. I had the car estimated on a Friday, dropped off on Monday and picked up on Wednesday afternoon! What more can I say. I'm very satisfied. Thank you for a job well done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 2.5/5.0 -
The brakes were worked on in the service center and the parking break was not reconnected. The car had a hard time starting and they said it was fine and sent me home, only to have it completely dead the next morning and need a tow. And the body shop didn't attach the power windows correctly. Seriously need to get their acts together!
Customer Service - 5.0/5.0 -
Jennifer always takes care if me and makes things right if they're not. She's the best.
My Experience - 5.0/5.0 -
Everything was great! Customer service, quality, everything! However, while I appreciate that my car was completed 5 days a head of schedule, a heads up would have been nice. By the time I got the call at 3pm on a Friday I had to drop everything and run to pick up my car. If I had know it was going to be done early (a week early!) I could have planned better and my overall experience would have been much higher.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I loved haven a text message
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The team is great, Heather and crew were extremely friendly and helpful. I would definitely get more service done at Browns.
Likely to Recommend - 5.0/5.0 -
I bought my car there and I will buy my next Honda from the same place.
Repair Quality - 5.0/5.0 -
outstanding work, my car looks like new (and it's actually 13 years old)!
Customer Service - 5.0/5.0 -
Rob was very friendly and clear when explaining the required work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
They have already made arrangements to fix it
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The service was very professional, the technicians were dedicated qualified and take customer service seriously. The turn around time was efficient and well received. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Very cordial and accommodating