Schaeffer Truck & Auto Body

5.0 (597reviews)
100%
160 Martin Lane,  Elk Grove Village,  IL  60007
Bot
Shop AssistantSparkles

In operation 37 years.

Schaeffer Auto Body is a family owned auto repair shop that has been proudly serving the Elk Grove and surrounding area residents for the last 35 years. Schaeffer offers an experienced dream team to support all of your collision and auto body needs. Our collision center is known for its expertise, honesty, and stellar service.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (597)

Likely to Recommend

I am very confident in them.

Repair Quality

They were great!

Customer Service

Great communication

Returned Clean

Likely to Recommend

Every friend and client

Repair Quality

The woman i think her name is tracy sorry if i cant remember but she was amazing she keep in contact with me through the whole process and made me feel special i had to give her a hug i would definitely go back and referring all my friends and clients thank you so much for making the worst experiance into the best. I cant stop thanking you thank you so much.

Customer Service

Customer service was the best

Returned Clean

Likely to Recommend

Repair Quality

I couldn’t be more satisfied with the service and overall experience at Schaeffer. Theresa has the most bubbly personality I ever met and was great with her communication and assistance in getting the repair done. The techs did outstanding work. High quality work in a short time and at a reasonable cost. Thanks again

Customer Service

See above

Returned Clean

Likely to Recommend

Repair Quality

Great work!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

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My Experience

Thanks again for all your help!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

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My Experience

Great attention to detail. Looks like I just drove it off the car lot. Very pleased with the work.

My Experience

Having a problem now where the automatic door locks are not working something is not complete for them.

My Experience

Theresa and the crew are upfront, and phenomenal to work with..My Truck looks great, as I knew it would..If I need body work, I will only take it to Schaeffer and Theresa

Likely to Recommend

Repair Quality

Customer Service

Theresa and the team are great

Returned Clean

My Experience

Likely to Recommend

Repair Quality

God service always !

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Theresa did everything possible to get the ball rolling and keep it going until it was finished

Customer Service

Couldn’t have been better. Theresa is the best. Don’t ever let her leave. Can do a few things at the same time!!

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Likely to Recommend

Repair Quality

Keep in contact with me at all times with updates on parts and repairs

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Theresa was very pleasant and informative. Alan was also very helpful. I loved that my car was repaired in a timely manor and that it was washed and cleaned inside. I would recommend Schaeffer's.

Customer Service

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Likely to Recommend

Repair Quality

Customer Service

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My Experience

Fast and expert work. Car was fixed to perfection.

Likely to Recommend

Great job

Repair Quality

Customer Service

Repairs were excellent and in a short amount of time. Gave State Farm an excellent report on your business. Thanks for the great job

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Likely to Recommend

I recommend to anyvary for shure

Repair Quality

Customer Service

Returned Clean

My Experience

Teresa made sure to keep me informed on the progress of the repairs. She made the insurance process seamless and made sure to explain everything throughly. The work on the car was very impressive. You would never know it was in an accident.

My Experience

From the first time I was at the shop everyone was friendly, polite and professional, but not stuffy! So happy I chose Schaeffer. Excellent communication, done sooner than quoted, workmanship was awesome, and all of the extras, including cleaning the inside and out, makes me sure I will refer others to your facility. Thank you from a happy customer!

Likely to Recommend

Repair Quality

My husband and I were very pleased. This is our second car repaired by this alto body shop. Both times we were very satisfied. Highly recommended!

Customer Service

They are very prompt with phone calls to let you know everything we needed/wanted to know. Great customer service!

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