Schumacher Collision of Livingston
In operation 80 years.
Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 4:30 pm |
| Tue | 7:30 am - 4:30 pm |
| Wed | 7:30 am - 4:30 pm |
| Thu | 7:30 am - 4:30 pm |
| Fri | 7:30 am - 4:30 pm |
| Sat | Closed |
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great company to deal with- — the quality of the work was excellent ; very customer oriented
Customer Service - 5.0/5.0 -
Excellent customer service!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Definitely would recommend
Repair Quality - 5.0/5.0 -
Great work!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0 -
All appears well
Customer Service - 4.0/5.0 -
I would have likes to receive a written estimate when we first spoke to them about the car. Also they were confused about needing approval from Allstate to proceed so I had to intervene (get both them and allstate on a phone call together) which shouldnt have been necessary. I also did would have appreciated a receipt for my car when i left it there for 10 days to be repaired …i asked for one but he said there wasnt one. In the end I got my cat back and it seems fine but i was nervous without any paperwork
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent job done on repairing car damage and fixed in a timely manner. Very satisfied thank you
Customer Service - 5.0/5.0 -
Excellent
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Excellent cooperative stsff
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
I was sent a text on 07/16/2024, that my car would be ready on 07/18/2024. If there would be any change I would be sent another text. On 07/18 I called the collision shop & told it wasn't ready & it might take till Monday. I was upset since I hadn't received a text about the problem, plus it might take that many more days. Natalie was very nice & said she would see if she could expediate by Friday, 07/19/2024. It was ready by that afternoon. After I arrived home, I checked the outside of the Driver side doors there were spots all over it plus the molding along the bottom of both doors. The inside of the car was coated with a fine layer of dust, which I assumed came from the work being done on the car. When I opened the trunk of my SUV I found a tremendous box with a tire inside it which was the damaged one that was suppose to be disposed of by the collision shop not me. When I spoke to Natalie she said I could trash it, I told her it was not my job to take care of its disposal plus way to heavy for me to deal with. I was told to come to the shop & they would remove it from my car. I called her back & insisted that they come pick it up which they did. I showed the person who came to get it the spots all over my left side of the car. He told me they caused it & I should have the car washed. I was upset with that response, it was the collision place responsibility to return my car cleaned. He saw I was upset so he told me to bring the car to them & he will have it washed. I'll do it tomorrow.
Customer Service - 3.5/5.0 -
read my previous comments.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent job
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am 100% satisfied with my repair at Schumacher Collision. Outstanding service and repair work. Thank you Ted for your Superior service.
Customer Service - 5.0/5.0 -
Excellent customer service.
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
I was told that the paint room was under construction so my car wouldn’t be serviced till late June. I dropped it off on Mon. June 24 and was told it should be ready by the end of the week. I called on Thu. 6/27 and was told it wouldn’t be ready until Tues. 7/2. If I was told that the construction would delay my pickup time, I would have waited until the construction was done so that I could get my car in the regular 5 day window. Please let customers know up front if it would take longer than the average time so that they can plan accordingly or postpone it till the construction is completed