Scotsman's Auto Body
In operation 16 years.
For over 50 years, we have dedicated ourselves to help local and surrounding communities on Long Island with all of their collision needs. With locations across the Island, our shops are designed to handle all aspects of automotive collision repairs. From the moment you walk in, our friendly customer service staff will walk you through everything necessary, from the initial estimate through the claims process with your insurance company. We are a Direct Repair Facility for Geico Auto Repair Express, State Farm Insurance, New York Central Mutual Insurance, Allstate Insurance, Hanover Insurance and many more but we work with and handle All Insurance Companies. We also have Enterprise on site, who can help get you in to a Rent A Car to avoid having disruption in your life due to a car accident. Our shops are equipped with all brand new equipment from the best names in the business which in return assures the latest technology is being utilized on your vehicle.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
SCOTTSMANS does great work. Samantha (SAM) at the front office always courteous and informing. Relative to what is going on with our vehicle
Customer Service - 5.0/5.0 -
Sam at the front desk was professional and always kept us in the look relative to vehicle repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I would highly recommend Scotsman Auto Body to anyone looking for a shop that truly cares about its customers and the quality of its work. From the moment I brought my car in, the entire team was professional, courteous, and committed to making sure I was taken care of. Everyone I dealt with was knowledgeable, responsive, and willing to answer all of my questions throughout the repair process. Although my repairs took longer than expected due to parts delays and additional work that was needed, the team kept me informed and made sure everything was done properly rather than rushing the job. When I finally received my car back, the quality of the repairs exceeded my expectations. It’s clear that they take pride in their work, and that level of care and attention to detail is why I would confidently recommend Scotsman Auto Body to family, friends, and anyone in need of quality auto repairs.
Repair Quality - 5.0/5.0 -
You guys did a excellent job aligning and blending everything in. I'm totally happy with the workmanship.
Customer Service - 5.0/5.0 -
The customer service was excellent from start to finish. Sam was sincere, friendly, and fantastic at answering all of my questions. She was prompt, courteous, and made sure I had the information I needed. Johnathon was also great. He took the time to walk me around my car, answer all of my questions, and was extremely professional throughout the process. Scott was fantastic as well. He made sure I was taken care of every step of the way and followed up to make sure I was completely satisfied and happy with how everything turned out. Overall, I had a great experience, and I truly appreciate the excellent customer service from the entire team.
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.0/5.0 -
Don’t seem to have great communication between desk and people actually working on vehicle
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Damage was fixed. Car looks great. And thanks for cleaning the inside!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you for doing such a nice job with my car. & I truly appreciate how wonderfully clean it was when I got it back!
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
I recommend communicating expectations about turnaround time more accurately. Otherwise, all good.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did a great job
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car is like brand new. They did an amazing job.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.5/5.0 -
Poor PR and no explanation why so expensive
Repair Quality - 1.5/5.0 -
Only took 10 minutes to put on ordered piece. Why could t the original piece be used. Cost over $900.
Customer Service - 1.5/5.0 -
Very frustrated only 10 minutes service.why couldn’t the original piece not be used that I gave you.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks amazing 😄Scottsman staff soo very amazing!
Customer Service - 5.0/5.0 -
Perfect Job, Staff excellent, most helpful & friendly!
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0 -
It took much too long to complete
Customer Service - 3.0/5.0 -
Poor communication. Not keeping me in the loop. I always had to call them
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very attentive to our concerns. They did a great job in the timeframe promised. We are a returning customer and will continue to be one!
Customer Service - 5.0/5.0 -
Great job!
Likely to Recommend - 5.0/5.0 -
Been dealing with them since 1985 Not going anywhere else
Repair Quality - 5.0/5.0 -
Easy to work with Explained the reasons for any delay
Customer Service - 5.0/5.0 -
Communicated each step of the job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Other than a miscommunication with Johnathon annd the girl ant front desk, not Ellen, about how long it would take, all was fine. I will come back again if needed Thank you
Customer Service - 4.0/5.0 -
Only issue was confusion as to when my car would be ready to pick up