Sdr Collision - Cockeysville Cr#43
In operation 16 years.
With two locations in Baltimore County Maryland, SDR Certified Collision Center has proudly served our communities with expert auto collision repair services since 2010. From minor dents and dings to major collision damage, our experienced technicians are equipped to handle all your collision repair needs with precision and care. As your trusted neighborhood collision repair experts, we’re committed to making the entire process easy and stress-free from start to finish. We work with all insurance companies directly to ensure a smooth, hassle-free experience and get you safely back on the road. We’re proud to be a premier choice for collision repair with convenient locations in Cockeysville and Owings Mills. At SDR Certified Collision Center, we’re dedicated to getting you back to GO.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
We have used SDR for three separate repairs and have been completely satisfied each time.
Repair Quality - 5.0/5.0 -
The repair looks great and the car has been cleaned when it was picked up.
Customer Service - 5.0/5.0 -
We were treated kindly when we dropped the car off and easily accommodated with an agreement to secure our vehicle on the premises while we traveled out of the state for an extended period of time.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I have been coming to SDR for 15yrs and this is the second car that have worked on for me. Every experience has been amazing and I have never had an issue with the repairs completed. Also they detailed my car interior and I was not expecting that, it’s a must appreciated bonus. Thank you so much for your service and I wish it wasn’t collisions that brought me in. :-)
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
I was told my car would be ready 3 seperate times. I had my day planned 3 seperate times and had to arrange for family members and friends to take me to pick my car up. Also on the day I picked my car up I got home and realized after looking the car over that they had not put the door bumbers on. I had to drive back for them to finish doing their job completely. Needless to say I was not a happy camper. So for these reasons I gave them a 3.
Customer Service - 1.5/5.0 -
I was told my car would be ready 3 seperate times. I had my day planned 3 seperate times and had to arrange for family members and friends to take me to pick my car up. Also on the day I picked my car up I got home and realized after looking the car over that they had not put the door bumbers on. I had to drive back for them to finish doing their job completely. Needless to say I was not a happy camper. So for these reasons I gave them a 3.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Very nice , quick & good work
Repair Quality - 5.0/5.0 -
Everyone at SDR was very nice & helpful. The work was done quickly & looks great . Waiting for my body & paint husband to give his final approval. Thank you for making an accident an easy experience.
Customer Service - 5.0/5.0 -
All very nice
My Experience - 5.0/5.0 -
The estimate that was given to me was what I paid!!! I like the honesty and integrity of the company. Thank you
Likely to Recommend - 5.0/5.0 -
I’ve already recommended you to number people. Hopefully they will follow suit and you’ll have their business as well as mine.
Repair Quality - 5.0/5.0 -
I was given an estimate, and that ended up to be the total charge. I was very pleased with how quickly it was done, and that the estimate was exactly what I paid! Should I need your services again? I will be back.
Customer Service - 5.0/5.0 -
Everyone in the office was extremely nice.
Returned Clean
My Experience - 5.0/5.0 -
None
Likely to Recommend - 4.5/5.0 -
None
Repair Quality - 5.0/5.0 -
Receptionist was phenomenal on customer service
Customer Service - 4.5/5.0 -
None
Returned Clean
Likely to Recommend - 2.5/5.0 -
How the sensor repairs are handled will determine wether or not I would recommend SDR
Repair Quality - 2.5/5.0 -
Back up camera sensors are not working properly.
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
From the moment I walked through the front door of SDR, I was so impressed with how kind and helpful the employees are! The nightmare of my car accident went away immediately. Repairs were finished three days early and I am so impressed. Thank you for the considerate and extremely efficient way that you solved all of my problems for me.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Ver satisfied
Likely to Recommend - 5.0/5.0 -
Great overall experience.
Repair Quality - 5.0/5.0 -
Great service from the first phone call to the pick up.
Customer Service - 5.0/5.0 -
Front desk staff was fantastic. The staff who explained the work to me and walked around the car was also knowledgeable and explained everything very well. Down to earth people. Tried to make my experience great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good service.
Customer Service - 5.0/5.0 -
Good Service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Highly recommend their services and customer service
Repair Quality - 5.0/5.0 -
I am very satisfied with the quality of my repair, the communication from the SDR team, and their flexibility.
Customer Service - 5.0/5.0 -
very communicative