Searson Body Shop

4.9 (1,358reviews)
96%
488 Brunken Ave,  Salinas,  CA  93901
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Shop AssistantSparkles

In operation 57 years.

Searson Body Shop is one of the highest rated auto body and collision repair shops in the Monterey County and has been proudly serving the community since 1963. The California State Automobile Association monitors and tracks auto repair shops for customer service satisfaction and we're proud to say that we were rated highest in customer satisfaction and received the Premier Achiever Award for the Central Valley. Our customers trust Searson Body Shop. We value our relationships with ours customers and go out of our way to make sure that all repairs are completed to your satisfaction.We know that satisfied customers have helped our business grow through reputation, referrals, and repeat business.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,358)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding service quality, with many noting repairs that left vehicles looking brand new or better than expected. The quality of workmanship is a standout highlight, with numerous customers expressing amazement at the flawless results. Communication is frequently commended, with customers appreciating daily text and call updates that kept them informed throughout the repair process. Timeliness is another strength, with several customers noting their vehicles were completed ahead of schedule. A few customers noted minor areas for improvement, including occasional parts delays, incomplete repairs, and clearer expectations around insurance approvals, as mentioned directly in their feedback. Overall, the shop earns strong loyalty and recommendations.
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"The service I received at Searson was exceptional. The damage to my bumper was expertly repaired, as if it were never there. Gratefully, the time it would take was not underestimated ..." Read more
"Wonderful job on the repair. I challenge anyone to walk around the car and find evidence of the collision repair they completed. ..." Read more
"Best body shop Ive ever been to! My car was not only spotless at the end, like nothing happened but the customer service was top notch!"
"... Searson Body Shop because they do excellent work. My vehicle looks brand new when it's finished. I also love how they can give you a ride to Enterprise ..." Read more
"Searsons Body Shop is an excellent company. They help you from beginning to end, taking the stress off of you. They stay in touch on a daily basis. The staff is ..." Read more
"They were done ahead of schedule"
"My car was ready a couple of days after I dropped it off and I was expecting to wait longer."
"3days earlier!"
"They finished the day before it was estimated."
"The job was not complete missing a part on the front bumper. Now waiting for part and phone call ."
"I received helpful texts and voicemails while my car was being fixed"
"Heard from them every day"
"They were very transparent with their communication and kept me informed with texts of my vehicle's progress."
"... from beginning to end, taking the stress off of you. They stay in touch on a daily basis. The staff is very pleasant and knowledgeable. Loved ..." Read more
"Regular communication kept me informed about progress."

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The shop is very responsible and does excellent work.

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I was very satisfied with the excellent work that was done on my truck.

My Experience

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Nope

Customer Service

I had a few things happen to me. They told me my car was going to be done on the 31 of July and they finished it on the 27, well I was out of town, the owner Patrick told my sister that that’s why you don’t go no where when your car is in the shop. Then when I got back which was two days later the paint did not match. They agreed and re painted the bumper. I was satisfied, then I took the car home and there was all this tape and plastic under my car stuck in the wheel well. Then I noticed there was a clip that they use to secure the bumper was stuck in my tire and I got a flat. The triple a guy had to go under my car and pull all the plastic and tape they left under the car. He also said that that’s why was a clip from the fender that gave me the flat. I will never use them again. If they are treating triple a customer a like that, that is not good. The place has gone down since the dad retired. I don’t think this place needs to represent triple a

My Experience

They did an excellent job very friendly and excellent customer service 100 % recommended this body shop first time using them

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Very good body shop

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Absolutely better than new

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The shop was very good.went out of there way to help me

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MOST LIKELY RECOMMEND

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PROFESSIONAL WORK

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GREAT WORK AND CUSTOMER SERVICE

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Great job car looks bran new

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Great job on the car looks bran new very good work and great staff very experienced would recommend them to anyone needing any work on there cars thank you

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Did a very good job on my 24 gmc sierra, color matched and a VERY good customer service 👍

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Most definitely I will and have mentioned how wonderful this shop is with the work given

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Great staff out standing Courtesy I am very satisfied with the repair service that was done with my vehicle how ever my radio and backup camera isn't working from the accident. I took my vehicle back,spoke with Carlos he was very understanding and will look into what could be done to fix the issue I'm very pleased with his support yo look into this matter

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Yes as stated the staff is top ten

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I was told certain parts of my car should qualify to be repaired under the claim, so I expected those issues to be taken care of. When I picked up my car, I was then told those repairs weren't approved after all. It was frustrating because I was originally told it "should check out." In the end, only some minor clear coat damage was repaired, even though over $2,000 of insurance money was used. I just wish there had been better communication and clearer expectations from the beginning.

My Experience

After being in an accident, assurance that you have the my best interest goes a long way. You guys answered my questions and did an excellent job of repairing my car. The convenience of returning the rental at your shop is an extra bonus. You think of everything which speaks of your experience and integrity. THANK YOU VERY MUCH! God bless you and yours, and your business!