Searson Body Shop

4.9 (1,385reviews)
97%
488 Brunken Ave,  Salinas,  CA  93901
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Shop AssistantSparkles

In operation 57 years.

Searson Body Shop is one of the highest rated auto body and collision repair shops in the Monterey County and has been proudly serving the community since 1963. The California State Automobile Association monitors and tracks auto repair shops for customer service satisfaction and we're proud to say that we were rated highest in customer satisfaction and received the Premier Achiever Award for the Central Valley. Our customers trust Searson Body Shop. We value our relationships with ours customers and go out of our way to make sure that all repairs are completed to your satisfaction.We know that satisfied customers have helped our business grow through reputation, referrals, and repeat business.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,385)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, with many noting repairs that left vehicles looking brand new or better than before. The professionalism and friendliness of the staff are frequently highlighted, with customers feeling respected and well cared for throughout the process. Communication is a standout strength, as customers appreciate regular text and phone updates keeping them informed at every stage of the repair. Timeliness is another key positive, with numerous customers reporting their vehicles were completed on time or even ahead of schedule. A few customers noted minor concerns, such as parts delays, paint matching, and incomplete repairs, but these were directly raised in their feedback. Long-term loyalty and strong recommendations reflect the high level of trust customers place in the shop.
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"Excellent customer service 👏. Phenomenal workmanship 💯 ! Knowledgeable & professional body shop. The best in Monterey County, CA!"
"... how long it would take. They were very thorough and the finished product is outstanding. I thank them for their great service." Read more
"The service I received at Searson was exceptional. The damage to my bumper was expertly repaired, as if it were never there. Gratefully, the time it would take was not underestimated ..." Read more
"Best body shop Ive ever been to! My car was not only spotless at the end, like nothing happened but the customer service was top notch!"
"Top notch work by qualified professionals. The end result was as good or better than new."
"... the time it would take was not underestimated and my car was ready when expected . Finally , the customer service I experienced at ..." Read more
"They finished the day before it was estimated."
"3days earlier!"
"... the repairs could take up to a full month and was pleased to get my vehicle back after 3 12 weeks." Read more
"They did good work and returned my car in a timely manner."
"They consistently called or texted with update both on the service Boeing performed and the time it would take. I am ..." Read more
"I received helpful texts and voicemails while my car was being fixed"
"They were very transparent with their communication and kept me informed with texts of my vehicle's progress."
"Text updated the repair shopped provided was nice so I didnt have to keep wondering about the status of my car. If there was going to ..." Read more
"... be much less than I was originally led to expect. Better communication and more realistic expectations regarding what would actually be covered would have made the experience much better." Read more

My Experience

Likely to Recommend

I already have ! PS: I don’t like SURVEYS !!!!!!!!!!!!! ‼️

Repair Quality

10 ‼️

Customer Service

👍 ‼️

Returned Clean

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Customer Service

My Experience

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Customer Service

They were courteous and knowledgeable. It was a very pleasant experience.

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They did a really great job they kept in touch with me about everything that was going on and they were done with my car on time. Excellent service

Likely to Recommend

I highly recommend Searson's Body Shop for their excellent workmanship and outstanding service. They completed the repairs on time, and the entire staff was friendly, professional, and highly skilled. Special thanks to Miguel for being so welcoming, accommodating, and attentive to customers. He truly makes everyone feel valued and well taken care of. I am very satisfied with their service. Keep up the great work!

Repair Quality

I highly satisfied

Customer Service

I highly recommend Searson's Body Shop for their excellent workmanship and outstanding service. They completed the repairs on time, and the entire staff was friendly, professional, and highly skilled. Special thanks to Miguel for being so welcoming, accommodating, and attentive to customers. He truly makes everyone feel valued and well taken care of. I am very satisfied with their service. Keep up the great work!

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My Experience

The repair process and progress was straightforward and easy. Definitely recommend this place for your repair needs!

My Experience

Very satisfied with overall service and kindness and detailed information. Awesome service! Thank You

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Great job on time delivery

Customer Service

Fast and very professional

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My mom recommended me , so I will recommend my family and friends

Repair Quality

Yes I am , I’m very satisfied

Customer Service

Searson did a really good job fixing my truck. The employees and owner were all so nice to me and made me feel very comfortable and welcoming. I will definitely be back if I ever need to fix my truck again. If I could rate them higher I would

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Customer Service

The team was helpful and professional. They made the process easy.

My Experience

Very professional, dropping me off at home, then picking me up when car was finished, n a car wash, Above n Beyond 👀

Likely to Recommend

The work was done well and the shop was honest. My expectations were exceeded

Repair Quality

Everything looks as good as new

Customer Service

The folks at Searson’s were very friendly and professional. They answered my questions and were good about getting back to me if I missed a call

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Great job

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I had contact with four men at Searson’s. All were polite, helpful and accommodating.

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Car looks as new

Customer Service

Aside from the delay in receiving the parts, the service was good.

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Customer Service

They were wonderful , my car came back looking like new. They were great