Selbert's Auto Body, Inc.

4.9 (1,419reviews)
99%
410 W 4th Street,  Eureka,  MO  63025
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In operation 30 years, 19 years at this location.

In 1996, Terry Selbert opened the doors to Selbert's Auto Body with the goal of creating a respectable business without the negative connotations from the “auto body” stereotype. Over twenty years later, and our mission is still the same. Selbert’s Auto Body is a full-service auto repair shop, specializing in auto body and auto repair work for your vehicle. Our 22,000 sq. ft shop is equipped with the latest technology, expert technicians, and commitment to second to none service.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Call
Email

Reviews (1,419)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for exceptional service quality, with repairs that make vehicles look brand new and attention to fine details. Communication stands out as a major strength, with staff proactively keeping customers informed throughout the repair process and providing realistic timelines. The timeliness of work completion frequently exceeds expectations, with many customers receiving their vehicles days earlier than promised. Staff professionalism and friendliness create a welcoming environment, while the cleanliness of returned vehicles often surprises customers positively. The convenience of on-site rental services and thorough insurance coordination adds significant value. While most experiences are overwhelmingly positive, some customers noted areas for improvement including better upfront communication about additional fees, more proactive updates on repair progress, and ensuring all repair details are completed before vehicle return.
AI-Generated from reviews written in the last 12 months
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"... insurance company and repairs were done quickly. The work that they did was excellent. What impressed me most is the details, they had ..." Read more
"Excellent every single time."
"Selberts is The Best, Hands Down,Period!!! You Can't TAKE Your Car,Suv,Truck whatever to a Better ..." Read more
"Selberts did an amazing job with my car. They were efficient and very communicative about ..." Read more
"Did not seem overly concerned that I was not happy with the quality of the work that was completed."
"Yes. Originally we were quoted 3 to 5 days to complete the work. We dropped the car off at 1:30 on Monday and received a call that the car was ready for pick up at 11:30 on Wednesday. This is amazing service. Thank you."
"Exactly as promised 5 days"
"The car was ready well before the estimated repair date."
"... had with getting parts and equipment malfunction, it was days later when I received my vehicle after I was given a time frame." Read more
"No. It was about a week longer than promised. But, I am not unhappy about the timing. I know that ..." Read more
"They notified me as the car progressed through the process"
"They called to update on progress and projected completion date."
"Selberts did an amazing job with my car. They were efficient and very communicative about the process. My rental process was easy and everything was well ..." Read more
"... first contact with reception to repair coordinator. My only complaint is I would have liked an update. We dropped off on a Friday for a Monday appointment. ..." Read more
"Car looks great. Like new. Communication was scarce as I had to call in for updates on the status of my vehicle. Otherwise, good experience."

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Though I didn't work directly with you, my son, Ryan, said his experience with you was outstanding.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Car looks great. Service was prompt, and you kept me informed.

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Amazing service! All work was completed ahead of schedule.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I have told several friends and family of the great service and care I was given by everyone. The best I know!!

Repair Quality

Mike and Steven took great care of my car and made sure everything that needed fixed was done. Steven kept me up to date on the challenges he had with getting the proper replacement trunk lid and the progress of my car every step of the way. The body shop workers from body work to painting to putting it back together did a wonderful job! This is why I always bring my car back to Selberts and I recommend you to all my family, friends and coworkers. The ladies at the desk were very friendly and helpful when I came in to drop off and pick up my car. Thanks again. Lisa J.

Customer Service

Mike and Steven are awesome! They both made sure my car was done properly and Steven kept me up to date on a consistent basis during the whole process of getting my car done.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Job looks well done. Project was completed earlier than projected.

Customer Service

Friendly and professional.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Selberts is clean well run and very organized. They do superior work.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

This is our 4th time bringing our vehicles to Selbert and because of Stephen it will not be our last. He has always made us feel comfortable and confident our vehicles were taken care of and the work has shown it. We will not go anywhere else. Love Stephen and love Selbert.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

They called me to set up an apt for estimate, got me in within a week to fix the damage and returned on time. I am very happy with Selbert's Auto body shop!

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Good work. Fast return and good communication/customer service

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Wonderful experience, have already recommended to friends and family.

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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