Selbert's Auto Body, Inc.

4.9 (1,422reviews)
99%
410 W 4th Street,  Eureka,  MO  63025

In operation 30 years, 19 years at this location.

In 1996, Terry Selbert opened the doors to Selbert's Auto Body with the goal of creating a respectable business without the negative connotations from the “auto body” stereotype. Over twenty years later, and our mission is still the same. Selbert’s Auto Body is a full-service auto repair shop, specializing in auto body and auto repair work for your vehicle. Our 22,000 sq. ft shop is equipped with the latest technology, expert technicians, and commitment to second to none service.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,422)

Likely to Recommend

Repair Quality

Quality work and on time

Customer Service

Helpful and making sure I knew the process.

Returned Clean

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Returned Clean

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I will be coming back for maintenance next time. I did not know Selbert's completed oil changes....

Repair Quality

Overall experience was great. Fast repair, timely updates, friendly and professional people.

Customer Service

Absolutely a stand out in todays world. Receptionists were friendly and professional. Dave and Mike were excellent communicators and had a customer first attitude.

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I’ve been hit a lot so I would come back too

Repair Quality

Amazing service! I left a review on google! Thank you guys again would totally come back!

Customer Service

Steve did awesome and office staff do great with communication!

Returned Clean

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Returned Clean

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Family's Choice of Body Shop- we come often

Repair Quality

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Steven was very informative and kept us updated throughout the whole repair process. Answered all questions and concerns we had too

Returned Clean

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Great people to work with!

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The whole experience was very good. From MIKE doing the estimating to STEVEN walking us through the whole repair process everything was terrific. It is also very nice to have enterprise leasing at your facility to arrange the auto for the time of the repair. We can’t say enough about how clean your facility is and how all the people from the telephone answering woman to the women in the office, the whole experience was very, very good. In this day and age, it is refreshing to have a company that is concerned about the customers. Keep up the good work sincerely DENNIS and ELEANOR Getty .

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Returned Clean

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Great communication and great work on the auto body

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Returned Clean

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Good job! We’re pleased with the results.

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Returned Clean

Likely to Recommend

If there was a lower score i would use it. Due to the absolute lack of care and neglect behavior of this place! Also, I had specific instructions on how my car needed to be dealt with. There is a shift to park malfunction and it causes the car to not shut off. The battery has to be disconnected so that the sensor resets. They told me they will just jump it if they have to. Meaning they will run the battery dead. I go to pick up the car and it will not start. I try jumping it and my machine cant get it going. They bring out a jumper that gets it going. Once i get it going i go to leave and just from turning the steering wheel it causes the car to die. I think well im gonna have to get help with jumping it again but i cant drive it home. Come to find out the place is closed. I call and leave a voicemail. I am stranded all because they didnt disconnect my battery. The next day i get a call and i am pretty much told that it was my fault for bringing a vehicle that had this issue to begin with, also somehow that the battery must have been bad… anything to not take responsibility for there lazy incompetence! Then, its also my fault for not allowing them to fix it for the discounted price of $500… wow! Just an absolute disgrace! My battery dies and you blame me for not giving you more money to fix it. I absolutely have never seen a place so fake in there customer service upfront and then when you clearly know you messed up you throw that same customer under the bus. Well it was me who had to then call my pregnant wife, with twins, and two toddlers , load them up and then to drive an hour up to me and get me to a shop to buy a battery. All i was looking for is the money back for what you broke and the inconvenience that you put my wife an I through. No that was too much to ask! You are greedy and negligent! I am very disappointed and dissatisfied with the whole experience! I would never recommend this place!!!

Repair Quality

I had specific instructions on how my car needed to be dealt with. There is a shift to park malfunction and it causes the car to not shut off. The battery has to be disconnected so that the sensor resets. They told me they will just jump it if they have to. Meaning they will run the battery dead. I go to pick up the car and it will not start. I try jumping it and my machine cant get it going. They bring out a jumper that gets it going. Once i get it going i go to leave and just from turning the steering wheel it causes the car to die. I think well im gonna have to get help with jumping it again but i cant drive it home. Come to find out the place is closed. I call and leave a voicemail. I am stranded all because they didnt disconnect my battery. The next day i get a call and i am pretty much told that it was my fault for bringing a vehicle that had this issue to begin with, also somehow that the battery must have been bad… anything to not take responsibility for there lazy incompetence! Then, its also my fault for not allowing them to fix it for the discounted price of $500… wow! Just an absolute disgrace! My battery dies and you blame me for not giving you more money to fix it. I absolutely have never seen a place so fake in there customer service upfront and then when you clearly know you messed up you throw that same customer under the bus. Well it was me who had to then call my pregnant wife, with twins, and two toddlers , load them up and then to drive an hour up to me and get me to a shop to buy a battery. All i was looking for is the money back for what you broke and the inconvenience that you put my wife an I through. No that was too much to ask! You are greedy and negligent! I am very disappointed and dissatisfied with the whole experience! I would never recommend this place!!!

Customer Service

I had specific instructions on how my car needed to be dealt with. There is a shift to park malfunction and it causes the car to not shut off. The battery has to be disconnected so that the sensor resets. They told me they will just jump it if they have to. Meaning they will run the battery dead. I go to pick up the car and it will not start. I try jumping it and my machine cant get it going. They bring out a jumper that gets it going. Once i get it going i go to leave and just from turning the steering wheel it causes the car to die. I think well im gonna have to get help with jumping it again but i cant drive it home. Come to find out the place is closed. I call and leave a voicemail. I am stranded all because they didnt disconnect my battery. The next day i get a call and i am pretty much told that it was my fault for bringing a vehicle that had this issue to begin with, also somehow that the battery must have been bad… anything to not take responsibility for there lazy incompetence! Then, its also my fault for not allowing them to fix it for the discounted price of $500… wow! Just an absolute disgrace! My battery dies and you blame me for not giving you more money to fix it. I absolutely have never seen a place so fake in there customer service upfront and then when you clearly know you messed up you throw that same customer under the bus. Well it was me who had to then call my pregnant wife, with twins, and two toddlers , load them up and then to drive an hour up to me and get me to a shop to buy a battery. All i was looking for is the money back for what you broke and the inconvenience that you put my wife an I through. No that was too much to ask! You are greedy and negligent! I am very disappointed and dissatisfied with the whole experience! I would never recommend this place!!!

Likely to Recommend

Repair Quality

Steven was excellent. I am very happy with the work done on my car. I would happily recommend Selberts to anyone

Customer Service

Returned Clean

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I will let my friend and family know how fast you guys get everything done

Repair Quality

They fixed my car with in a week which is fast

Customer Service

Totally satisfied

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