Senn's Body & Paint Shop, Inc.

4.9 (932reviews)
98%
3700 Cane Run Rd,  Louisville,  KY  40211

In operation 77 years.

FAMILY OWNED AND OPERATED SINCE 1949 WITH 3 LOCATIONS TO SERVE THE GREATER LOUISVILLE AREA AS WELL AS SOUTHERN INDIANA. WE GUARANTEE OUR REPAIRS FOR AS LONG AS YOU OWN YOUR VEHICLE AND MAINTAIN AN I-CAR GOLD CLASS RATING. WE OFFER COMPLETE COLLISION REPAIR AND ARE DIRECT REPAIR FOR MOST INSURANCE COMPANIES.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (932)

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Repair Quality

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Really bothered by the smell of my vehicle.

Repair Quality

Bodywork was fine. The problem I had was my truck came back smelling of cigarettes like somebody had smoked inside the vehicle and my seats were stained.

Customer Service

Rely too much on the texting service rather than the real person to person conversation. I only spoke with person one time in the process and it was in the beginning. Makes it seem like they just want my money and business.

My Experience

Scott was most helpful and patient person this helps when it your first experience with car repair Thanks so much!????

Likely to Recommend

Planning other body work not related to accident ,

Repair Quality

Very pleased! Scott was most helpful.

Customer Service

Scott was most helpful

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Repair Quality

The work was fabulous. The only complaint is that they left the spare tire out and I had to put it up.

Customer Service

My Experience

Y'all really done a great job... Thaxs

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My Experience

Scott is great to work with, he made sure my 2013 hyundai sonata was fixed 100%. Couldn't ask for a better experience. Senns is one of the greatest body shops in louisville, would highly recommend to any who

Likely to Recommend

Repair Quality

Scott made sure my vehicle was done perfect.

Customer Service

My Experience

Everyone was on the job. From the beginning to end.I would use senns for all my collision repairs was always informed on what was going on thanks.

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My Experience

Did a great job

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Returned Clean

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My Experience

Great job to the staff at Senn's. First class people, first class business. Thank You very much. Stephen Carter

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I wouldn't trust my car to another repair shop after seeing the quality and workmanship of Senn's.

Repair Quality

Beautiful work! Show Room Floor quality.

Customer Service

Friendly and professional.

My Experience

Great job, friendly employees, always kept us up to date on repair progress

Likely to Recommend

Repair Quality

You guys did a good job on fixing the wrecked part of my back passenger door.the thing that bothers me more then anything is someone smoked in my truck and left there items in my truck and as if that wasn't bad enough I was driving from Pekin In when it started to rain so I turned on my windshield wipers,the drivers side did not have a wemdsheld wiper on it. It was laying in the crease of my window and hood well I pulled into a parking lot as I was going to try to repair it I couldn't figure it out but a gentlemen stopped and ask if he could help so after standing in the rain for 15to 20 minto fix it. And then comes yesterday I went to my bible study in New Albany In at Northside church as I pulled in the parking loti looked behind my seat myCoach umbrella was gone I then got in the back seat looking all through my dodge darango it was no where to be founding am very upset with all these things and I will tell you this I will never bring my truck there again an I will spread the word about all the mishaps that took place when you had my truck.

Customer Service

I have already sent my comments my dodge darango will not be back in your shop ever again things were left in my truck from a olest an then my windshield wiper was off laying in the crease between hood an windshield when needed last Friday, as if that wasn't bad enough someone there took my Coach umbrella. That pretty much is my experience. I don't plan on bringing my truck back there an I will spread the word.

Returned Clean

My Experience

Great job. I was surprised how fast the turn around was. Fantastic service.

Likely to Recommend

I would not hesitate to recommend Senns

Repair Quality

Senns did a fantastic job. High quality work, rapid turn around and friendly staff

Customer Service

Kept me informed and treated me quite well.

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