Serpentini Chevrolet Buick Orrville
SERPENTINI COLLISION is a family owned auto repair business that has been in business since 1975. Our goal is to provide high quality repairs to all of our customers. We provide a high level of communication throughout the repair process including text and email messaging with our customers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
Would be happy to recommend.
Repair Quality - 5.0/5.0 -
Everyone was very helpful and very kind. Things were done as they said they would be! Very pleased .
Customer Service - 5.0/5.0 -
Excellent!
Returned Clean
Likely to Recommend - 5.0/5.0 -
they did a great job
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very satisfied quick competent work done, the collision center parts manager answered all questions very polite very professional were very satisfied
Likely to Recommend - 5.0/5.0 -
Very polite and professional service,
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very polite, and quick service
My Experience - 5.0/5.0 -
The entire process in this repair experience was exceptional. It began with a thorough inspection and quote. The communication with this team continued throughout this entire process was excellent. They communicated through several phones calls, emails, and text messages. The actual repair looks fantastic and made my car look like new. The work that was put into making this happen in such a timely manner in four business days. I will highly recommend Serpentini Collision for any auto repairs. Thank you!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 1.0/5.0 -
Received text saying work is on schedule and pick up is still on for 9/15. I called the VERY next day and was told they are behind because of a part and it would be another 7 days. NOT acceptable to have miscommunication.
Returned Clean
My Experience - 5.0/5.0 -
The staff was courteous and efficient. The car looks good, that’s what we were looking for.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They handled everything professionally
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Appears to be a good Job
Customer Service - 5.0/5.0 -
Went very Well
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Loved the great customer service and constant communication on where the car was in the process of being done. Also very quick and always friendly! The car looked great when we got it back.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing paint job! The car is black & matching the color was my concern. Couldn't even tell two doors was painted.
Customer Service - 5.0/5.0 -
Everyone there was friendly & I interacted with Rachael mostly. She took pictures of my car before my paint job & she definitely pays attention to Detail!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
My car looks great and it was finished ahead of schedule.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0 -
I would tell them what I went threw but would tell them once it was finished it was good
Repair Quality - 3.5/5.0 -
It would have been a ten if it would have been done the frist time and to get it in to fix what they didn’t do took a month or so . But over all I’m happy with what they did.
Customer Service - 5.0/5.0 -
They was very nice
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 1.5/5.0 -
The car was a mess it was not cleaned inside burn holes in the trunk and we had to bring it back you should have never called and said it was ready for pickup and you even left the old rim in the trunk for me to deal with to get rid of