Serpentini Chevrolet Buick Orrville
SERPENTINI COLLISION is a family owned auto repair business that has been in business since 1975. Our goal is to provide high quality repairs to all of our customers. We provide a high level of communication throughout the repair process including text and email messaging with our customers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Everyone very nice and easy to work with
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was very nice to work with for our repair
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
The fresh repainted car has scratches on it
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were amazing about fixing anything that I was not satisfied with I am satisfied with the customer service and the fact that they stand behind the work
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
They do great work there.
Repair Quality - 5.0/5.0 -
They did an excellent job. Looks like the car was never damaged.
Customer Service - 5.0/5.0 -
Friendly and helpful service
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Thanks for the quck turnout. My son is happy to have his car back. Will recommend
Likely to Recommend - 0.5/5.0 -
Only thing they where good at well can't think of anything
Repair Quality - 1.5/5.0 -
I am waiting for them to get the rest of it done they didn't put all the pieces back in my door 4 different warning lights come on can't adjust headlights instead of fixing it the put a big glob of glue on the piece so it can't be adjusted they replaced front finder didn't tighten the battery down didn't put the wires back the way they where looks like a bird nest of wires
Customer Service - 0.5/5.0 -
They know they f^*# up i took it to them and showed them everything waiting for them to make time to fix it car was really nice before the messed with it
Returned Clean
My Experience - 5.0/5.0 -
Very satisfied
Likely to Recommend - 5.0/5.0 -
Absolutely
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.0/5.0 -
Everything went well. They put the wrong front grill in (red gmc logo). Still waiting for the call back for the correct grill (black gmc logo). The 6 score is because I have to now take an additional trip and wait and or drop my truck off to get the correct grill installed.
Customer Service - 5.0/5.0 -
Very nice people.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Friendly, easy process. Also best price in town.
Repair Quality - 5.0/5.0 -
Got all front components completed and paint match within four days extremely happy with the work they did. And notified me they’re the entire process.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Great work I would recommend
Repair Quality - 5.0/5.0 -
Looks good can’t even tell it was damaged
Customer Service - 5.0/5.0 -
The whole process was easy and the front desk receptionist was super nice and helpful.
My Experience - 5.0/5.0 -
They did a great job with my truck 🛻 Thanks 😊 And on time!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great 👍 job
Customer Service - 5.0/5.0 -
Nice people
Returned Clean
My Experience - 5.0/5.0 -
Appreciated the timely updates on the completion of my vehicle. The attention to detail and satisfaction was well received. Thanks again for a job well done!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
The vehicle was in the shop for nearly a month. Upon pickup it was found that the drivers side mirror had an issue and needed to be replaced which required a return trip. Previously the vehicle had been repaired at the same location and someone left a half eaten bagel in the engine bay.
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a excellent job and kept me informed about the repairs