Serpentini Chevrolet of Strongsville
In operation 23 years.
Serpentini Collision is a family owned auto repair group that has been in business since 1990. Our goal is to provide excellent customer service & a high quality repair. We provide a high level of communication throughout the repair process. We also provide onsite courtesy rental cars for customers that don't have rental coverage.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.0/5.0 -
Loaner was not ready for use as it needed an oil change, had low gas, and was out of washer fluid. Had to purchase gas and washer fluid immediately which was a huge disappointment.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
very helpful, took care to explain everything,made sure I had a ride.
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Likely to Recommend - 5.0/5.0 -
Highly recommend
Repair Quality - 5.0/5.0 -
Excellent job by the body shop
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
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My Experience - 5.0/5.0 -
Easy drop off/pick up, courteous staff, good communication.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
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My Experience - 5.0/5.0 -
Pleases with the work done and customer service. Had asked about getting something else done on my car and was told no problem in them fixing it
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great job, the car looks beautiful and the service was impeccable! I was updated throughout the entire process and felt very comfortable that my car was being taken care of! Would definitely recommend and use this collision center for any car repair needs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 3.5/5.0 -
Picked my car up and had to return it because the passenger door was still out of alignment. Everyone was great , but still an inconvenience taking it back.
Customer Service - 5.0/5.0 -
They handled the situation very well.
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My Experience - 0.0/5.0 -
Jon was very disrespectful and rude. I will never return here. Dont even bother with calling me back. I wont answer
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0 -
Jon is very rude and disrespectful to the clients
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Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Pleased
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
You guys did a great job!!!! I didn't know you were gonna clean my car....thank you so much for cleaning my dirty car wow. I was very impressed!!! My car looks great!!!! Thank you so much.