Serpentini Chevy of Tallmadge Collision Center
In operation 35 years.
FULL SERVICE COLLISION CENTER OFFERING COMPETITIVE RATES AND QUALITY SERVICE. OUR SHOP IS A DIRECT REPAIR FACILITY FOR ALLSTATE, PROGRESSIVE AND STATE FARM. WE ACCEPT ANY INSURANCE COMPANY. LOANER VEHICLES AVAILABLE. ICAR GOLD CERTIFIED! OUR COLLISION CENTER IS KNOWN FOR ITS EXPERTISE , HONESTY, HIGHLY TRAINED STAFF THAT PROMISES TO DELIVER QUALITY GUARANTEED WORKMANSHIP. WE HAVE A TEAM OF CERTIFIED PROFESSIONALS THAT USE THE LATEST ADVANCED TECHNOLOGY TO RESTORE YOUR VEHICLE TO FACTORY SPECIFICATIONS FOR EVERY MAKE AND MODEL. AT SERPENTINI COLLISION CENTER AND SERVICE WE ARE PROUD TO BE THE BEST CHOICE BY CUSTOMERS AND ALL INSURANCE COMPANIES.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Very, very thorough communication.
Customer Service - 4.5/5.0
Returned Clean
My Experience - 0.0/5.0 -
Scratched area on door when I picked up and they will fix it so have to take car back. Inside has fine layer of black dust everywhere . Luckily not on seats. Dirt marks inside car and visors filthy!! Don’t even how that will get clean. Actual work done looks great!
Likely to Recommend - 5.0/5.0 -
Definitely
Repair Quality - 5.0/5.0 -
Great job and very easy to deal with
Customer Service - 5.0/5.0 -
Again outstanding
Returned Clean
Likely to Recommend - 5.0/5.0 -
The front desk staff was very friendly! Katelin was very nice and communicative throughout the process of my car’s repairs! This place was very efficient and did a great job!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Every staff I spoke with was friendly and helpful!
Returned Clean
My Experience - 5.0/5.0 -
I truly enjoyed James in the Collision Center. He kept me up-to-date on all repairs. The mechanics knowledge of wiring harnesses was exceptional. Great team at Serpentini! I wouldn’t hesitate to come back for any of my needs! Thank You!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great team! Enjoyed receiving updates on a regular basis and appreciate the attention given to all repairs. Exceptional mechanics in the collision center and excellent customer service.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
The inside of my car was very dusty. Particles on seats & dash board
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I already have recommended them to a couple of people
Repair Quality - 5.0/5.0 -
I had no iuees with them, the staff was very helpful and informative and really nice as a nice to deal with them
Customer Service - 5.0/5.0 -
Very helpful and respectful nice to deal with the staff
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
After, leaving the collision center, with my 2026 Envista, I started smelling oil burning and thereafter the vehicle started making a funny sound. I immediatley contacted Serpertini spoke with someone named Jessica and explained what was going on, she then informed me that the collision center just closed and James Walker had just left and doesnt work on the next day(Saturday). I drove less than a mile after that intial call and my CHECK ENGINE light came on, on the dash board immediately called again and spoke to Jessica and she stated she will added to the other note. I then looked at My Buick on my phone it said I needed to schedule maintence for my ENGINE AND TRANSMISSION, so I am not happy my insurance company paid 16 thousand dollars for this Envista to be repaired and that is what I expect to be done! I was told that there was no tranmission or engine damaged and it was all cosemetic work, I do not believe this vehicle was never put on a diagnostic machine!
My Experience - 5.0/5.0 -
Excellent job.. never know that was in an accident.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
you did a great job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
The collision ctr had my car from April 14th until June 9th, first estimate a little over $13k then up over $14k then ended up almost $18k, pick the car up still show signs of hail damage along with scuff marks, the little window chrome panel was replaced with the wrong part it's for another model , I guess they thought I wouldn't notice and released the car to me ,now they have to come get the car and finish the hail damage repair but not the rear window panel because according to them there is non in the country anywhere wow so what you charge my insurance for this with no discount, I am supposed to satisfied, not at all
Customer Service - 0.5/5.0 -
You don't want a answer
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Had a great team to work with. Everything was good. Kept on schedule. Would recommend.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Communication was excellent. The Bronco looks great. Nice job
Customer Service - 5.0/5.0 -
Excellent people everywhere at the body shop.
Returned Clean
My Experience - 5.0/5.0 -
Great job looking way better than before the accident and after. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
You all did a great job and everyone is so nice and friendly 😊