Serra Chevrolet Sterling Heights
In operation 50 years.
Serra Chevrolet is conveniently located on Van Dyke just south of 18 Mile. For over 48 years Serra has been assisting Metro-Detroiter’s with their New and Pre-Owned Vehicle Sales, Service, Parts and Body Shop needs. We are dedicated to meeting the demands of customers and manufacturers alike. Our large volume of new vehicle sales ranks us in the top 3 Chevrolet dealers nationally, with over 5000 new car sales last year. With today’s economic challenges we strive to blend quality with integrity and provide customers with an all around first-class experience. Our goal and focus is to achieve 100% Customer Satisfaction.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:00 am - 6:00 pm |
| Tue | 7:00 am - 6:00 pm |
| Wed | 7:00 am - 6:00 pm |
| Thu | 7:00 am - 6:00 pm |
| Fri | 7:00 am - 6:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Body shop estimator and staff were very friendly, efficient & helpful despite being in that cramped tight trailer. I also think the email & phone updates are great. Exceeded my expectations
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0 -
I definitely would recommend this dealership.
Repair Quality - 5.0/5.0 -
Your personnel made a stressful time for me very easy for me to go through.
Customer Service - 5.0/5.0 -
First class.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Every associate that I had contact with was very professional and courteous. I was always up to date on the progress of my vehicle through the process and the work that was done was excellent. The rental vehicle was also great...maybe too great. It was a great way to market your newer vehicle and yes now I want one!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Service was timely, and I appreciated status updates.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Keep up the GREAT work!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thanks so much for the prompt service. It has been a pleasure working with your company. I appreciated the updates along the process. Thanks again, Bill and Sandy Dyker
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They did what they said they would do and when there was a problem they gave me a heads up so I could reschedule easily.
Likely to Recommend - 5.0/5.0
Repair Quality - 3.5/5.0 -
Little confusing with all the emails and the voice mails about the progress on the vehicle is going.