Severn Auto Body - Chinquapin Cr#74

4.8 (3,007reviews)
96%
220 Chinquapin Round Road,  Annapolis,  MD  21401

In operation 39 years.

With three locations near Annapolis, MD, Severn Auto Body has proudly served our communities with expert auto collision repair services since 1987. From minor dents and dings to major collision damage, our experienced technicians are equipped to handle all your collision repair needs with precision and care. As your trusted neighborhood collision repair experts, we’re committed to making the entire process easy and stress-free from start to finish. We work with all insurance companies directly to ensure a smooth, hassle-free experience and get you safely back on the road. We’re proud to be a premier choice for collision repair with convenient locations in Annapolis and Severna Park. At Severn Auto Body, we’re dedicated to getting you back to GO.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Mercedes-Benz Elite
Nissan
Rivian Fleet – Vans
Rivian Passenger – R1T/R1S
Tesla

Reviews (3,007)

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Excellent

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Estimator made every phase of this process easy.

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Estimator was the key to top notch service I received.

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Thank you for charging the car.

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I have use this body shop previously for work on my vehicles, and have always been satisfied with the quality of the repair work they have provided

Repair Quality

The work they did was excellent. I was somewhat inconvenienced, because of the additional time it took to order some parts to finish the repair work; however, I am not necessarily blaming the body shop for this. It merely was an in convenience because of having to use my secondary vehicle for commuting into Washington DC a couple of extra days. Hardly the end of the world.

Customer Service

The representative responsible for my vehicle was very attentive and quick to update me. The young lady operating the front desk, however, was definitely flustered by having to deal with multiple customer calls. She was not in any way disrespectful to anyone on the phone, but it was obvious to anybody, looking at her body language that she was frustrated. However, she handled herself while on the phone. I say this as someone who used to work in customer service

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Great customer service

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Great customer service

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Having a car repaired is never fun, but I can't imagine any other shop doing as good a job as Severn with making it as painless as possible. I walked away thinking everyone I dealt with treated me as a person, not just just a repair number.

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only complaint is my EV car was returned only1/4 charge. Fortunately my car is a hybrid so was able to get it home without having to stop for car. You should look into getting a 220VAC charger so that EV cars are more fully charged.

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Nice, simple experience…

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I have already recommended Severn Auto Body to many people.

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The car looks great and professionally done. Was worried about the color matching with metallic silver but they did a great job with that too.

Customer Service

Will MItchell is a very professional, courteous and knowledgeable Severn Auto Body representative. He kept me up to date at all times and listened to my thoughts and concerns. He couldn't have done a better job.

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Can I make it an 11? your team was excellent throughout.

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