Severn Auto Body - Chinquapin Cr#74

4.8 (3,012reviews)
96%
220 Chinquapin Round Road,  Annapolis,  MD  21401

In operation 39 years.

With three locations near Annapolis, MD, Severn Auto Body has proudly served our communities with expert auto collision repair services since 1987. From minor dents and dings to major collision damage, our experienced technicians are equipped to handle all your collision repair needs with precision and care. As your trusted neighborhood collision repair experts, we’re committed to making the entire process easy and stress-free from start to finish. We work with all insurance companies directly to ensure a smooth, hassle-free experience and get you safely back on the road. We’re proud to be a premier choice for collision repair with convenient locations in Annapolis and Severna Park. At Severn Auto Body, we’re dedicated to getting you back to GO.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Mercedes-Benz
Mercedes-Benz Elite
Mercedes-Benz Sprinter
Nissan
Rivian Fleet – Vans
Rivian Passenger – R1T/R1S
Tesla

Reviews (3,012)

Likely to Recommend

Repair Quality

Bare minimum repair work completed

Customer Service

The front office staff were pleasant, however the Adjuster was aloof, dismissive and made us feel like we were a bother

Likely to Recommend

Repair Quality

Fast, reliable service.

Customer Service

I was informed daily as to the progress of the repairs. Customer service was very good.

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Customer Service

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Already did

Repair Quality

Customer Service

Returned Clean

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As of now...

Repair Quality

Door gaps are off, color doesn't match. orange peel in the paint. A part from my car was thrown away by mistake, so it took another 2 weeks to get it back. Also, while Joey is professional, personable, and obviously capable, he is not the greatest communicator. I had to call him to get updates.

Customer Service

See previous comment. Staff that i interacted with were professional and polite, but not good at returning calls or messages.

Likely to Recommend

Repair Quality

Very satisfied with Severn Auto Body! 12/10 customer service. They handled everything and made the process so easy and stress free. Could not recommend them enough.

Customer Service

Very satisfied with Severn Auto Body! 12/10 customer service. They handled everything and made the process so easy and stress free. Could not recommend them enough.

Returned Clean

My Experience

Very efficient with getting the vehicle done same day.

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Customer Service

Returned Clean

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Customer Service

Very kind, responsive and informative

My Experience

Will did a great job keeping us informed throughout the process, highly recommend.

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Repair Quality

Customer Service

Likely to Recommend

I wholeheartedly recommend Severn Autobody and Joey makes the repair process flow without a hitch. I will only bring our automobiles to Severn Autobody for any repair.

Repair Quality

Joey was very attentive and kept me abreast of every aspect of the repair.

Customer Service

Joey always provides excellent customer service and he ensures we are satisfied during every step of the repair.

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Returned Clean

Likely to Recommend

Always do!

Repair Quality

A+ work as always!

Customer Service

Always the best!

Returned Clean

Likely to Recommend

Repair Quality

i did not get the car on the time it was promised and also i am not very happy with the paint work i was hearing a lot of good stuff about this place but kind of got disappointment at the end

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I am satisfied with the repair of my vehicle.

Customer Service

During the entire month my vehicle was in the shop, I received no communication from anyone with updates. When I called to get a status update, I was called back 5 hours later. There didn't seem to be any rush to respond to my call.