Severn Auto Body - West Street Cr#75

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I was very satisfied they did a very good job. I like the work.

Customer Service - 5.0/5.0 -

I will let my friends and family know about the work they have done on my car travels done a very good job

Likely to Recommend - 5.0/5.0 -

I have already recommended Severn to several friends and neighbors.

Repair Quality - 5.0/5.0 -

Jenn and Cheryl were outstanding ! They were knowledgeable, professional and all around wonderful to work with. They answered all questions and provided advice as requested. My 2004 vehicle looks like new. The quality of Severn’s work is excellent. 5 out of 5 stars !!!

Customer Service - 5.0/5.0 -

I only had a couple questions for the repair shop. All were answered promptly and with courtesy.

Likely to Recommend - 4.5/5.0 -

Good job

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0 -

Good Staff

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Everything was great, thank you and thank you for bringing my card to me

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I was extremely satisfied with the repairs done to my Nissan kicks. I would definitely recommend this company and come again if needed. Thanks so much for everything.

Customer Service - 5.0/5.0 -

Miss Cheryl was very kind and understanding hello with Mr. Wayne.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I had a phenomenal job with the repairs far as I can see besides the door handle not being fixed

Customer Service - 5.0/5.0 -

The customer service was amazing from the time I walked through the door

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Perfec

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Exelen

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Wonderful work done on my car, thank you for everything

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Warren was professional and informative and said I can stop back to see if we can get my hood closing easier

Customer Service - 5.0/5.0

My Experience - 0.0/5.0 -

I asked to have brakes checked that was not done car was given back to me with very low brake fluid

My Experience - 5.0/5.0 -

As far as we can see, everything was done perfectly and I’ve done a good job and if anything else happens to my vehicle, you guys for sure get it to be fixed, but I hope nothing happens and I’m too soon and it’s not my fault

Likely to Recommend - 5.0/5.0 -

Harley recommend because of the job and a courtesy that they’ve done and he had it actually before the date was due so that was good kept the word

Repair Quality - 5.0/5.0 -

Car really look good and he did an excellent job on it that I could see and if anytime something happened to my car again God forbid I’ll make sure I bring it back to you guys. That’s how pleased I was.

Customer Service - 5.0/5.0 -

She was very polite at the front desk, helped him with everything and got the guy Warren. I believe his name was. He came out and looked at the vehicle and said they’ll have it fixed as soon as they can. This was on a Friday I think and so they don’t do work on a weekend, but they would call and get the claim taken care of on Sunday, I mean Monday and let me know when my car was would be finished and they did.

My Experience - 5.0/5.0 -

⭐⭐⭐⭐⭐ I’m very happy with the work Severn Auto Body did on my Nissan. The entire team was friendly, professional, and made the whole repair process easy and stress-free. They kept me updated, answered all my questions, and did an excellent job on my car. It looks great, and I couldn’t be happier with the results. Thank you for your outstanding work and great customer service. I would definitely recommend Severn Auto Body to anyone who needs auto body repairs! — Isabel Cruz

My Experience - 5.0/5.0 -

I had a positive experience and I am happy with the repairs to my vehicle. The staff and notifications I received were good. The only issue I have is the magnet crab that was on the back of my vehicle is now gone. It must have come off while my vehicle was washed.

Likely to Recommend - 5.0/5.0 -

Excellent work and Excellent staff. No matter who I stopped to ask they were very helpful.

Repair Quality - 5.0/5.0 -

Staff was wonderful. All my questions and concerns were addressed. Ms Cheryl or Sherry super nice.

Customer Service - 5.0/5.0 -

What a great crew of people. I will recommend anyone who need there car worked on, Severn Auto body West Street Annapolis is the one. Made me feel important

My Experience - 5.0/5.0 -

Progress notifications were very helpful and car was ready when it was initially stated it would be.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Car was completed when stated and looks great!

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0