Severn Auto Body - West Street Cr#75
In operation 39 years, 37 years at this location.
With three locations near Annapolis, MD, Severn Auto Body has proudly served our communities with expert auto collision repair services since 1987. From minor dents and dings to major collision damage, our experienced technicians are equipped to handle all your collision repair needs with precision and care. As your trusted neighborhood collision repair experts, we’re committed to making the entire process easy and stress-free from start to finish. We work with all insurance companies directly to ensure a smooth, hassle-free experience and get you safely back on the road. We’re proud to be a premier choice for collision repair with convenient locations in Annapolis and Severna Park. At Severn Auto Body, we’re dedicated to getting you back to GO.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communications during the process of fixing our car. Finished work excellent.
Customer Service - 5.0/5.0 -
Great communications during the process of fixing our car. Finished work excellent.
Likely to Recommend - 2.0/5.0
Repair Quality - 2.0/5.0 -
I was not too happy. They kept my car for a month and a week. Insurance wouldn't cover over thirty day .I had to pay for rental out of my pocket for week was not happy about that and I shouldn't . Within a month they call me 3 times saying what was wrong with it. We had to tell them check the Reservoir that it was leaking.
Customer Service - 2.0/5.0 -
I was not too happy. They kept my car for a month and a week. Insurance wouldn't cover over thirty day .I had to pay for rental out of my pocket for week was not happy about that and I shouldn't . Within a month they call me 3 times saying what was wrong with it. We had to tell them check the Reservoir that it was leaking.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
EXCELLENT!!’
Customer Service - 5.0/5.0 -
Excellent service! Great staff .
Likely to Recommend - 5.0/5.0 -
Yes very much
Repair Quality - 5.0/5.0 -
The car looks beautiful and so far driving very smoothly and all parts working well. Totally satisfied with the great repair job and excellent communication.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Excellent service and excellent work done to my vehicle. Also, everyone I saw and dealt with at Severn Auto. Body were very friendly and helpful.
Repair Quality - 5.0/5.0 -
Everything that Severn and Auto Body said they were going to do they did. There was one additional Adaline, which was acceptable to me because the car was hit before. I am very happy with the finished product.
Customer Service - 5.0/5.0 -
I did not expect for them to notify me as much as they did, it was very helpful to me to know when I was going to get my car back.
Likely to Recommend - 5.0/5.0 -
Will definately return here in the future or refer others if needed
Repair Quality - 5.0/5.0 -
I can’t express how wonderful Severn Auto Body was throughout the entire process. From the moment we were trying to locate a repair shop until pickup, they have been outstanding. Best customer service, always keeping me in the loop at all times.
Customer Service - 5.0/5.0 -
See previous answer. They have gone above and beyond to assist, even between the 3 locations, finding me one that could fit me in.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0 -
Manager and technician provide great service. front desk don't seem to understand the concept of service and tend to think clients are an inconvenience.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Severn Auto Body was professional in the handling of my car . It was totaled and they were patient with the insurance company okaying me to get my stuff from the car.
Customer Service - 5.0/5.0 -
Very professional and helpful thru the process with the insurance companies.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Quality service, quick turnaround
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0 -
The fender liner is not properly installed, there are push pins missing from the mounting locations.
Customer Service - 3.5/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
Took entirely too long. If parts not available, I guess you cannot do the work.
Customer Service - 4.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I like daily updates.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fantastic communication and service!