Severn Auto Body - West Street Cr#75

4.8 (932reviews)
97%
1908 West Street,  Annapolis,  MD  21401

In operation 39 years, 37 years at this location.

With three locations near Annapolis, MD, Severn Auto Body has proudly served our communities with expert auto collision repair services since 1987. From minor dents and dings to major collision damage, our experienced technicians are equipped to handle all your collision repair needs with precision and care. As your trusted neighborhood collision repair experts, we’re committed to making the entire process easy and stress-free from start to finish. We work with all insurance companies directly to ensure a smooth, hassle-free experience and get you safely back on the road. We’re proud to be a premier choice for collision repair with convenient locations in Annapolis and Severna Park. At Severn Auto Body, we’re dedicated to getting you back to GO.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (932)

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

I am a return customer for good reason. This business is great. Easy to deal with and always offer great customer service as well as a great repair. I would go no place else.

Likely to Recommend

This is the only body shop I would trust with my vehicle. I wouldn’t hesitate to recommend them and often have done so.

Repair Quality

Julie and Cheryl are the best.

Customer Service

Again, Julie and Cheryl alway’s give great and knowledgeable customer service and assistance where needed.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

They were professional & communicative and hard-working.

Repair Quality

They were thorough and my car was returned to me in impeccable shape!

Customer Service

Alyssa was Wonderful; knowledgeable, compassionate, and attentive.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

I recently had my 2020 WRX STI repaired at Severn Autobody, and the entire experience was nothing short of outstanding. From day one, communication was top-tier. I received daily updates on the status of my car, which took a lot of the usual stress out of the process. I was also given a dedicated point of contact, so anytime I had a question, I knew exactly who to reach out to—and I always got clear, prompt answers. The quality of the work speaks for itself. When I picked up the car, it looked like it had just rolled off the showroom floor. The attention to detail and level of professionalism throughout the repair process were evident in every inch of the vehicle. If you’re looking for a shop that values communication, craftsmanship, and customer experience, Severn Autobody sets the standard.

Likely to Recommend

Severn has a solid reputation in my area, they always get my recommendation

Repair Quality

Extremely satisfied with quality of work and quality of service.

Customer Service

The staff kept me in the loop and answered every question I had.

Likely to Recommend

Repair Quality

The work performed was timely and neat to say the least. I would recommend Severn Autobody to all my friends and family!

Customer Service

Outstanding

Likely to Recommend

Repair Quality

Always use the his location

Customer Service

Cheryl is the best

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Alyssa was great.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

While the body work looks good, the paint appears to not have been blended with the existing paint. The damaged tailpipe pipe was not repaired, so I have to return the car to Severn for more repairs. There was a lot of paint overspray on windows. Finally, for more than two weeks, I was told that my car was in Assembly & Calibration. I came to believe that this is Severn’s “Go-To” explanation when they are behind schedule.

Customer Service

Everyone is very nice

Likely to Recommend

Repair Quality

Although we did not get repaired because the car was totaled, the individuals we dealt with were helpful and kind

Customer Service

Excellent customer service. More helpful then our insurance company

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Flawless customer service and quality craftsmanship. No room for improvement.

Likely to Recommend

Always

Repair Quality

Flawless customer service and superior craftsmanship. Simply the best.

Customer Service