Sewell Collision Center of West Houston
In operation 115 years.
Sewell Collision Center of West Houston employs factory-trained technicians and is authorized to repair most vehicle makes and models and certified to repair Buick, Cadillac, GMC, Mercedes-Benz commercial vans, and Mercedes-Benz vehicles. Building relationships, not selling cars and trucks, is our first priority, and it has been for more than a century. In addition to our other certifications, we are also part of the Cadillac Aluminum Repair Network which allows us to service Cadillacs with Advanced materials, such as the CT6. We are Commercial vehicle certified to repair Mercedes-Benz vans and Mercedes-Benz EQ certified to repair Mercedes-Benz electric vehicles. You can experience Sewell service at locations in Houston, Sugarland, Katy, Dallas, Fort Worth, Grapevine, McKinney, Austin and San Antonio.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
- Chinese
| Sun | Closed |
| Mon | 7:30 am - 6:00 pm |
| Tue | 7:30 am - 6:00 pm |
| Wed | 7:30 am - 6:00 pm |
| Thu | 7:30 am - 6:00 pm |
| Fri | 7:30 am - 6:00 pm |
| Sat | 9:00 am - 1:00 pm |
My Experience - 5.0/5.0 -
Excellent service and beautiful repair job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The staff was really nice. Louis helped a lot to get the things done as soon as possible. It was a very good experience to work with them.
Customer Service - 5.0/5.0 -
As I said in the previous comment, they were very helpful.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service on schedule
Customer Service - 5.0/5.0 -
Eric communicated frequently and professionally
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service and fast
Customer Service - 5.0/5.0 -
Fast
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Our service rep kept us informed thru the whole process. Luis Rodriguez was awesome. Didn’t expect anything less from Sewell.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good customer service
Customer Service - 5.0/5.0 -
Very responsive
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
This was the best service I have ever experienced! I am very grateful to the Sewell team! I wish you continued success and great customers!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The car had not been driven by you but there was substantially less gas in the tank when we picked it up then when we left it with you.
My Experience - 0.0/5.0 -
Yes, overall the experience was great. Repair was delayed, but this was due to Cadillac’s process. Luis did a fantastic job updating me throughout it. The reason I picked “no” with satisfaction, was to highlight the rental car experience associated with your company not being ideal. Cars with issues and not the most professional people there. May want to consider partnering with a new rental car company/location. Otherwise, great experience