Shea Automotive Group, Inc.
In operation 48 years.
Shea Automotive Group is a full-service automotive repair facility servicing all makes and models. We are proud to be I-CAR Gold Class certified. We have a brand-new facility with all of the industry's leading technology for repairing vehicles safely. Our goal is to provide high-quality repairs and provide the best possible customer experience. No matter the situation, our expert team will guide you through a seamless process and ensure that your vehicle has been repaired properly and safely. We are proud to be the preferred choice of Genesee County and the surrounding area!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 6:00 pm |
| Tue | 7:30 am - 6:00 pm |
| Wed | 7:30 am - 6:00 pm |
| Thu | 7:30 am - 6:00 pm |
| Fri | 7:30 am - 6:00 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The staff and mechanics were very helpful in making my car new again. I appreciate the work you all did. I recommend you all highly.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Very helpful they'd the entire process.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amy was wonderful. Caring and very thoughtful. Being night shift she called early in morning or later in afternoon. I just can’t say enough about the care Amy gave us. The car looked amazing and they even cleaned the inside.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Shae employees are friendly, helpful and knowledgeable
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Beautiful repair, car returned exceptionally clean inside and out. Frustrated the repair took twice as long as originally quoted. Thankful for the loaner!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 3.0/5.0 -
Took them two times of repairing the vehicle to get it right.
Customer Service - 3.0/5.0 -
Every time I called to check on the status of the vehicle the customer service person would check on it and give me a status report when we went to pick up the vehicle. We noticed the repair had not been totally done. There was still a ding in the door. And they stated, the person must not have seen that it was clearly visible. So they were going to have the person work on it again. After a few days, I called back for a status report and they said they had worked on the vehicle. And that I could come in and look at it to see if it was good enough for me Even though you could still see the ding, apparently I told them it was a lease vehicle, and we did not want to get downgraded when we turned it in at the end of the lease. They stated we could write a letter stating that the ding was not fixed properly by us. I found that very strange they were getting paid to fix it. And fix it right the first time. So they repaired it. The second time after another week I called to check on the status. And she said she would call me back what she did in a timely manner and said that she had looked it over with her manager and it was ready to be picked up. So my wife and I went to pick up the vehicle it was parked outside. We looked it over and it looked fine. The way it should have looked after the first attempt. But then we went inside to get the keys and any additional paperwork the customer service person did not even get up out of her chair. And told someone else the keys are right there. So she gave me the keys, and I said, do I need any additional paperwork? And she said, no, and she went back to whatever she was doing, never bothered to get up, go outside. Look it over with us. And make sure that we were satisfied not once did I ever raise my voice or get mean? And nasty, because never get anything accomplished that way, but their customer service in this instance could have been much much better.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.0/5.0 -
Not happy
Repair Quality - 2.5/5.0
Customer Service - 2.5/5.0
Likely to Recommend - 5.0/5.0 -
Very much so excellent work
Repair Quality - 5.0/5.0 -
Amy is a keeper such a delight to work with!!
Customer Service - 5.0/5.0 -
Amy is pretty much the only person I dealt with and I give her a 10