Shepherd's Collision Center
In operation 30 years.
Shepherds Collision Center opened a brand new facility in 2016 boasting over 20,000 square feet, a new office and all new equipment. We pride ourselves on not only taking care of your vehicle but taking care of you as well. We have total claim handling capability with our experienced staff and our partnership with Enterprise Rental Car.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Very pleased with how quick Nathan and his team were able to diagnose and fix all parts from the collision! Much appreciated getting us back in our family vehicle so quickly!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did a great job!happy with the way it looks.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
Waited for my truck way to long. Was missing one bracket for almost two months. First day I go looking for one I find a dealership that has 5 on shelf. I called to tell them I found one. But wait oh you finally found one the same day 10 minutes after I called. 3 weeks I had to pay for a rental car when it wasn’t needed. I will never recommend them to anyone.
Customer Service - 3.5/5.0
My Experience - 5.0/5.0 -
Amazing!! Nathan and Abby were awesome helping to take care of everything! Keith did a great job on my car! And I love that it was so clean! Thank you so much!!
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
Didn't install front license plate cover.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0 -
If they have the time to wait I'm sure they do a good job. Don't ask them to do anything extra.
Repair Quality - 2.5/5.0 -
They had my truck for over 3 weeks after my accident. I asked them to find the cause of my power steering to stop working which caused my accident. They just said it's working now so we don't know. My truck is modified to allow me to drive with my disability. I requested that they contact ATC Conversions and Superior van and mobility with any modification questions. They talked to ATC about body modifications but never contacted Superior to ask about the 0 effort power steering. 5 days after getting my truck back my steering failed again while I was driving. Luckily I was in a parking lot and didn't crash. Now I'm waiting for another week and a half for Superior to fix it properly. This should have been done while it was sitting at Shephard's. Also Superior said I should have never driven the truck until they inspected it. It could've caused a horrible accident. I asked for a simple oil change while it was just sitting in their lot. On a call I was informed that the oil change was holding up the truck from going to its final painting. I was so discouraged and canceled the oil change that should've been completed in the previous 3 weeks. I also requested that they replace the cylinder that raises my lift. They haven't informed me if that was completed or not. The way the lift is operating during my 5 day test drive I'm doubtful they touched it. If they did the line might have air in it because it sounds different. I gave them a 5 because the truck repairs from the accident look good. The steering wheel looks to be off center slightly so that's my only concern.
Customer Service - 2.5/5.0 -
I called to check on the status of my truck multiple times. Being disabled my vehicle is my lifeline for work and other responsibilities. They told me that 95% of the parts came in the day or 2 after ordering. It all just sat there for a week and a half. That is frustrating because I can't just get a rental to drive.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The current supply chain delays which we totally understood were not Sheppards fault, were disappointing but the folks at Sheppard stayed in touch with us routinely for updates and the quality of their work was top notch. Very courteous and professional.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Forgot to replace the drivers side fog light assembly, steering wheel is off center to the right after alignment.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would highly recommend Shepherd’s Collision service. They made a difficult situation very nice.
Repair Quality - 5.0/5.0 -
They did a fantastic job with the repair!
Customer Service - 5.0/5.0 -
Abbey and Nathan were wonderful to work with and went above and beyond what they needed to!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Went above an beyond my expectations fixing, painting and buffing out everything to make it look like new. I am somewhat concerned about mechanical problems that may still arise from accident. Vehicle is pulling to the right and Shepherds said they would do an alignment. Overall I am delighted on the body work.
Customer Service - 5.0/5.0 -
Abby was great in letting me know how things were going along the way. She seems to be very knowledgeable about vehicles and is a very pleasant and compassionate person to work with.