Shepherd's Collision Center

4.9 (1,065reviews)
97%
PO BOX 667,  Kendallville,  IN  46755
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Shop AssistantSparkles

In operation 30 years.

Shepherds Collision Center opened a brand new facility in 2016 boasting over 20,000 square feet, a new office and all new equipment. We pride ourselves on not only taking care of your vehicle but taking care of you as well. We have total claim handling capability with our experienced staff and our partnership with Enterprise Rental Car.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (1,065)

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My viechle looked amazing and the staff was friendly and professional and took amazing care off me as their client!!

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Very pleasant and efficient professionals to do business with. Thank you to Nathan and his crew for their help.

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Easy to reach; always pleasant and professional

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depends on vehicle

Repair Quality

I believe there work was good, however, they did not correct the problem that they said the repair would correct. It was eventually repaired with a new lock mechanism.

Customer Service

did not live up to there commitments

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Even completed the work faster than expected.

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Did fantastic work and I am extremely pleased with the result

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Looks fantastic and like the accident never happened! Not to mention that they cleaned/swept out the car after they were done and it’s pretty dirty inside that was my own fault.

Customer Service

They were able to answer any question that I had regarding the repair/timeframe.

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You couldn't pay me to recommend anyone to go there for any collision repair work. My husband and I have both bought vehicles there and will never go there to purchase one now.

Repair Quality

It took 2 months to get my car repaired. I feel it only got repaired after I contacted GM. Also it's not yet 100% repaired.

Customer Service

I felt that they didn't want to return my calls because I had complained so much.

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My Experience

Thank you. Truck is running well.

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Great service and excellent work

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Great service and friendly personnel

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Friendly service

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