Shepherd's Collision Center

4.9 (1,065reviews)
97%
PO BOX 667,  Kendallville,  IN  46755
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Shop AssistantSparkles

In operation 30 years.

Shepherds Collision Center opened a brand new facility in 2016 boasting over 20,000 square feet, a new office and all new equipment. We pride ourselves on not only taking care of your vehicle but taking care of you as well. We have total claim handling capability with our experienced staff and our partnership with Enterprise Rental Car.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (1,065)

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Everything works good

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You did a wonderful job and thank you for allowing me to keep my car there while I was out of town when you were finished. I appreciate that.

Customer Service

Nate was great at letting me know what was going on and very friendly.

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It looks fabulous

Customer Service

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My Experience

Not quite sure how you set up a date for the customer to bring in their vehicle and not have parts on hand costing me a weekend and two extra weekdays while vehicle sat with nothing being done other then that the work was fine

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Customer Service

Don’t understand why vehicle was scheduled for repair with parts not being on hand causing me an extra weekend and two workdays without my vehicle. Spoke with staff and pics were taken of damage a week before scheduling I assumed that parts needed for repair would be ordered with my confirmation of the schedule appointment

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I would recommend them to my best of friends and even.my worst enemies. They are fabulus

Repair Quality

On a scale of 1 to 10 they deserve a 20

Customer Service

Again they deserve a 20. I felt very comfortable with them.

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I was very happy with my service and would refer them to anyone.

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Satisfaction was met and the team was fantastic to work with.

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Great customer service.

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Got truck in and completed faster then I have ever experienced highly recommended

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Knowledgeable and friendly

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Was worried about first seeing my truck due to the extent of damage. Very pleased with the out come.

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AWESOME TEAM TO WORK WITH

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AWESOME PEOPLE NATHAN WAS VERY PROFESSIONAL AND MADE ME FEEL LIKE FAMILY

Customer Service

Returned Clean