Shepherd's Collision Center

4.9 (1,065reviews)
97%
PO BOX 667,  Kendallville,  IN  46755
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Shop AssistantSparkles

In operation 30 years.

Shepherds Collision Center opened a brand new facility in 2016 boasting over 20,000 square feet, a new office and all new equipment. We pride ourselves on not only taking care of your vehicle but taking care of you as well. We have total claim handling capability with our experienced staff and our partnership with Enterprise Rental Car.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (1,065)

Likely to Recommend

Repair Quality

Missed some of the repair that was on the estimate

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Returned Clean

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I have always taken my cars to the crew at Shepherds Body shop. They always go above and beyond to deliver the best experience. I highly recommend taking any paint or body damage to their specialists! Nathan the manager is always super friendly and always greets you with a smile.

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Returned Clean

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Have gone to Sheperds for years

Repair Quality

Communication slightly lacking. One chip on back not addressed. Everyone very nice.

Customer Service

Poor communication re completed job. Just a small thing but maybe texting customer would be an idea.

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Returned Clean

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Shepherd's did me right. I knew what the status of my repair was at all times with update texts and emails. The staff was knowledgeable and courteous in every interaction. Most importantly, I can't tell my truck was in an accident. 'The Body Shop' still ranks up there with 'The Dentist' and 'The Barber' with "Places i really want go". But, if I need the job done right, I'll be going back to Shepherd's.

Customer Service

Returned Clean

Likely to Recommend

Quality work in timely fashion and worked with insurance

Repair Quality

Looks good

Customer Service

Very professional. Kind and did the best possible job of getting my work done in a timely fashion

Returned Clean

Likely to Recommend

Outstanding service once again.

Repair Quality

Got the car in quickly and finished it in a reasonable timeframe. Very thorough in assessing all the damages and it now looks like new again. Very happy 😃

Customer Service

Excellent service from Nathan and his staff.

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Exceptional service!

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Exceptional! Terri really went above and beyond to make things fantastic!

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They were prompt, courteous, and went above and beyond while they had my vehicle. They cleaned my car inside and out after they completed the repairs. I am pleasantly surprised and will be back.

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Returned Clean

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Repair Quality

They did great work but, apparently very very overbooked.

Customer Service

Returned Clean