Shurway Auto Repair Inc

4.9 (727reviews)
99%
416 90th St,  Brooklyn,  NY  11209
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In operation 45 years.

Shurway Auto Repair is a family-owned business since 1981. We've been repairing vehicles for more than 40 years. Our collision center is known for its expertise, honesty, and stellar service. At Shurway Auto Repair, we have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to insure that your vehicle comes back to you looking like new. Our services include Automotive Body and Mechanical Repairs. We are a direct repair shop for Geico, Allstate, Ameriprise, USAA, and Statefarm. All work fully guaranteed for as long as you own your vehicle. Fully equipped shop with latest equipment and Spray booth.

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Call
Email

Reviews (727)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering outstanding repair quality, with many noting their vehicles looked brand new or showroom-fresh upon return. The team is widely recognized for professionalism, courtesy, and genuine care. Communication throughout the repair process received strong commendation, with customers appreciating timely updates via calls and texts. Timeliness was a recurring highlight, as many vehicles were completed ahead of schedule. Customers also valued the seamless handling of insurance and rental arrangements. A few customers noted minor areas for improvement, such as more proactive updates on completion timelines and occasional delays due to parts availability, though these were acknowledged as understandable circumstances.
AI-Generated from reviews written in the last 12 months
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"... completed the work with great attention to detail. The quality of the repair exceeded my expectations, and my vehicle looks and drives like new. Its refreshing ..." Read more
"My car left as if it were brand new from the factory. I really appreciate all of the hard work you put ..." Read more
"... the process without pressure. Even more important the body work done on my vehicle was excellent. Thank you very much for time and attention to detail." Read more
"... Shurway is courteous, knowledgeable and respectful. The work is flawless. Im very happy with the work. The car was delivered as promised." Read more
"... rental company for me. They did great work on my car, looks like it came off the showroom floor. They even washed it before I picked it up and finished ..." Read more
"My car was ready before promised and this made me very happy because I hate rentals!"
"Vehicle was completed and ready for pickup days before the predicted date."
"... excellent. Very professional and the owners were so nice. Car was completed sooner than expected, and they handled my lease return for me. Would recommend ..." Read more
"Shurway is an excellent shop! They are timely and reliable. They do amazing work and are very friendly and helpful!"
"They accommodated my request for completion to avoid needing to rent a car. How great is that"
"Customer service was great any questions I had regarding my repairs was answered in a timely manner"
"... repairs, responsible management, helpful staff, and clear communication from A to Z. Very satisfied and impressed with work and experience. Thank you!" Read more
"Amazing customer service, super communicative and responsive"
"Excellent service, communication, and pricing--- V"
"... is very up front and professional about the work. Better communication is needed on when to expect the work done, but overall very happy with the work that was ..." Read more

Likely to Recommend

In end repairs better than expected, looked like a new car. Even washed and cleaned whole car inside and out and provided small bottle touch up paint

Repair Quality

Seemed to take awhile and I had to keep calling for updates but they answered phone quickly and got me updates on completion. They handled all paper work with Allstate and all I paid them was deductible. When I discovered portion of damage was not covered in original claim Vinny was able to get it added as supplement under same claim with no additional deductible. Best of all was work was excellent. Car looks as good as it did when I picked it up from dealer brand new. Goes to show if you give them the time they will provide excellent work.

Customer Service

Could have been a little more outgoing in contacts when completion delayed but they did respond to calls quickly.

Kept me Informed?

No

Ready on Time?

No

Likely to Recommend

The whole process was seamless. I would definitely recommend this shop to others.

Repair Quality

The work looks excellent. Good as new!

Customer Service

Everyone I encountered at the shop was attentive, helpful, and professional from the drop off, through rental car coordination and pickup.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

I’m happy, team did good job!

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

No

Ready on Time?

No

Likely to Recommend

Repair Quality

Thank you for taking care of the extra stuff!

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Looks brand new!

Customer Service

Everyone was courteous and knowledgeable.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Confident

Repair Quality

Vehicle was repaired properly. And they had it ready when I needed it

Customer Service

Great staff

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I gladly do and often

Repair Quality

Reliable service, always

Customer Service

Family owned and operated, all staff, mechanics are polite, caring and skilled

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Excellent repair and such nice people!

Customer Service

Excellent communication

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Shurway took great care of my car, the repairs and me. Always professional, courteous and thorough. They kept me informed of the process and tried to alleviate unnecessary cost where possible.

Customer Service

Although Vinny is the best, with his calm, perceptive and kind demeanor. Everyone I have met or spoken to from the shop has been terrific.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Professional, quality work and staff

Customer Service

Friendly service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Quality work

Customer Service

Professional and courteous

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

You guys did an amazing job. You're timing was impeccable and efficient all work done to satisfaction and I was able to go on my vacation wroth no worries. I can't thank you guys enough.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

would recommend to friends

Repair Quality

professional from start to finish Vinny was instrumental in explaining everything which was done to my car!...very satisfied also with the office help (Yamin,Enza)..

Customer Service

professional from start to finish.. VINNY explained everything which was done with my car.. also office(Yamin,Enza)great!!!!!!

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

I have used Shurway auto body shop once and I was very satisfied. They have transformed my car the way it looked prior to hit and run.

Customer Service

Very satisfied

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I already told folks about this shop and the kindness they showed

Repair Quality

The team was informative kind and eager to hear my concerns

Customer Service

Very satisfied with everyone at the shop from folks at desk to people answering phone to actual guys overseeing the work all respectful

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

10 — I would be very likely to recommend SHURWAY AUTO REPAIR, INC to my friends and family. I had an excellent experience with their professionalism, quality of work, communication, and customer service.

Repair Quality

I had an excellent experience at SHURWAY AUTO REPAIR, INC. From the moment I arrived, the staff was professional, courteous, and honest. They took the time to explain the repairs clearly, kept me informed throughout the process, and completed the work with great attention to detail. The quality of the repair exceeded my expectations, and my vehicle looks and drives like new. It’s refreshing to find a shop that values integrity, craftsmanship, and outstanding customer service. I highly recommend SHURWAY AUTO REPAIR, INC to anyone looking for reliable, high-quality auto repairs. Thank you to the entire team for a job well done!

Customer Service

I had an excellent experience at SHURWAY AUTO REPAIR, INC. From the moment I arrived, the staff was professional, courteous, and honest. They took the time to explain the repairs clearly, kept me informed throughout the process, and completed the work with great attention to detail. The quality of the repair exceeded my expectations. My vehicle looks and drives like new, and the workmanship is outstanding. It’s refreshing to find an auto repair shop that truly values integrity, craftsmanship, and exceptional customer service. I highly recommend SHURWAY AUTO REPAIR, INC to anyone looking for reliable, high-quality auto repairs. Thank you to the entire team for a job well done. I will definitely return for any future automotive needs.

Kept me Informed?

Yes

Ready on Time?

Yes

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