Sirl's Automotive Inc

4.9 (472reviews)
94%
7541 York Rd,  Parma,  OH  44130
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Shop AssistantSparkles

In operation 112 years.

Sirl’s Automotive Inc. has been located at 7541 York Rd. in Parma, OH for the last 112 years as an auto repair center. We are currently a full mechanical and collision repair shop, along with 24-hour towing. Our business has been focused on building strong customer relationships and providing the highest quality of workmanship on each and every automotive repair. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to insure that your vehicle comes back to you looking like new.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Call
Email

Reviews (472)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering high-quality repairs, with many noting that their vehicles looked as good as new upon completion. The staff is frequently commended for being friendly, professional, and compassionate, often making customers feel like family. Communication stands out as a key strength, with customers appreciating regular progress updates, including photos, throughout the repair process. Timeliness is another highlight, as several customers noted their vehicles were completed ahead of schedule, even when accommodating personal circumstances. A few customers mentioned opportunities for improvement, such as more proactive communication during the repair process and ensuring all finishing details are addressed before vehicle pickup.
AI-Generated from reviews written in the last 12 months
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"Top notch service from start to finish. From the estimate to the timeline to scheduling. ..." Read more
"You guys did a beautiful job on my Mustang. The car looks absolutely amazing. I would definitely ..." Read more
"... Mustang. It looks like nothing ever happened to it and they went above and beyond when repairing the body panels to make sure it doesnt rust. To me thats really impressive. ..." Read more
"Excellent Service! Body work when completed looks as good as new! Sirls took their time and didnt rush the job and ..." Read more
"... a fantastic job on repairing my 2018 Toyota RAV! Your thoroughness in explaining everything, your friendliness, and your professionalism is A1! All this shows that ..." Read more
"It was done before I even expected and it was done beautifully"
"Courteous & attentive staff. Repairs were done well & completed before expected!"
"A day early which was super helpful, due to family issues and they were able to accommodate."
"The service was completed in a timely manner and the car looks great"
"Because I was scheduled for surgery they worked with me and was very accommodating."
"Top notch. They kept me in the loop and took care of everything."
"They are very good at updating progress on a daily basis."
"I always get status updates. And early updates on completion so you can plan ahead to pick up your vehicle."
"... our many questions and courteous employees always. Stayed in touch with us along the way as we requested until completion." Read more
"... Entire bodywork Staff friendly, knowledgeable, and always willing to answer questions throughout the repair process. Sent photos showing progress. Work was completed ..." Read more

My Experience

Great people to work with.

Likely to Recommend

Repair Quality

They did a fantastic job repainting my hood. Was done ahead of schedule and everyone is always so nice. Thank you Sirls Body Shop.

Customer Service

Outstanding!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Everybody was very, very friendly and nice. They communicated very well.

Likely to Recommend

Repair Quality

My wife was treated very kindly. This was her car and she was very happy with all the service she received at Sirls.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The service was completed in a timely manner and the car looks great

Likely to Recommend

Sirls is the Best! A1 service. Very detailed. Easy to work with. Highest quality of workmanship!

Repair Quality

Doug and his Team are the absolute best! Quality of work is 100% satisfaction!

Customer Service

I always get status updates. And early updates on completion so you can plan ahead to pick up your vehicle.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

All the guys were so friendly and kept me updated on progress. Good experience under bad circumstances

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

My Experience

My Experience

Always a great job

Likely to Recommend

Repair Quality

Everything went well

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Brian was phenomenal. I’ve been going to another shop for years, but will be coming to Sirl’s for everything from here on out.

Likely to Recommend

No problem recommending to others

Repair Quality

Great job done as usual. Always courteous and friendly

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Thank you to Doug and team

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Very satisfied

Repair Quality

Excellent Service! Body work when completed looks as good as new! Sirls took their time and didn’t rush the job and made certain the job was done properly. Would recommend Sirls to anyone needing bodywork on their auto. Entire bodywork Staff friendly, knowledgeable, and always willing to answer questions throughout the repair process. Sent photos showing progress. Work was completed on time as needed vehicle by a certain date. Appreciate they worked long and hard thru heatwave to complete the job. Do recommend getting staff air conditioning in the waiting room not only for patrons but also for staff. Would definitely recommend Sirls Auto and will use them again. Thank you for the great job!

Customer Service

Bodyshop staff excellent

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

We were very satisfied with our service, in particular, never feeling rushed with our many questions and courteous employees always. Stayed in touch with us along the way as we requested until completion.

Likely to Recommend

Repair Quality

You guys did a beautiful job on my Mustang. The car looks absolutely amazing. I would definitely recommend Sirl’s for their car to be fixed. The crew at the body shop is amazing. Keep up the good work.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Friendly and Knowledgeable staff . Thank you !!

Likely to Recommend

Repair Quality

Great , friendly staff that did a great job on my vehicle. Thank you !

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

You did a great job thank you

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