Sirl's Automotive Inc

4.9 (484reviews)
95%
7541 York Rd,  Parma,  OH  44130
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Shop AssistantSparkles

In operation 112 years.

Sirl’s Automotive Inc. has been located at 7541 York Rd. in Parma, OH for the last 112 years as an auto repair center. We are currently a full mechanical and collision repair shop, along with 24-hour towing. Our business has been focused on building strong customer relationships and providing the highest quality of workmanship on each and every automotive repair. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to insure that your vehicle comes back to you looking like new.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Call
Email

Reviews (484)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering exceptional repair quality, with many noting their vehicles looked as good as new or even better than expected. The team is frequently commended for treating customers with professionalism, compassion, and a family-like warmth that makes stressful situations easier to navigate. Timely completions, often ahead of schedule, are a recurring highlight, along with thorough communication and progress updates throughout the repair process. Customers also appreciate the courteous, knowledgeable staff and the attention to detail in both workmanship and vehicle cleanliness upon return. A few customers noted they would have appreciated more frequent communication updates, and occasional minor issues at pickup were mentioned, though these were resolved promptly by the team.
AI-Generated from reviews written in the last 12 months
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"Top notch service from start to finish. From the estimate to the timeline to scheduling. Everything was taken ..." Read more
"... It looks like nothing ever happened to it and they went above and beyond when repairing the body panels to make sure it doesnt rust. To me thats really impressive. ..." Read more
"... Service! Body work when completed looks as good as new! Sirls took their time and didnt rush the job and made certain the job was done properly. Would recommend ..." Read more
"You guys did a beautiful job on my Mustang. The car looks absolutely amazing. I would definitely recommend ..." Read more
"More than satisfied. The work was excellent and the people were professional and very friendly."
"It was done before I even expected and it was done beautifully"
"Courteous & attentive staff. Repairs were done well & completed before expected!"
"A day early which was super helpful, due to family issues and they were able to accommodate."
"The service was completed in a timely manner and the car looks great"
"... discovered ,required additional time to address. Finish time was as agreed upon each time." Read more
"... everything they can to make the service top notch. Great communication on progress and customer satisfaction." Read more
"Top notch. They kept me in the loop and took care of everything."
"I always get status updates. And early updates on completion so you can plan ahead to pick up your vehicle."
"... Entire bodywork Staff friendly, knowledgeable, and always willing to answer questions throughout the repair process. Sent photos showing progress. Work was completed ..." Read more
"Everybody was very, very friendly and nice. They communicated very well."

Likely to Recommend

Repair Quality

Very happy

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I was very impressed with the service I received it was very excellent, I had no worries, and everything was told to me upfront. I was impressed with how I didn’t have to worry about getting to the place or returning my rental car. Everything was taken care of for me. I was made to feel that they enjoyed working on my car. Every one was very polite and friendly. My car looks very nice almost new again.i have been bragging about this auto place all day. Thank you for such a great job. I would highly recommend you guys to any one that needs repairs and body work.

Likely to Recommend

I would refer them and use them in the future

Repair Quality

I would recommend them to anyone that needs body repair, they treated me with respect and very professional. They took care of everything including having rental car there after drop off. I was totally impressed and will always use them in the future. My car looks new again.

Customer Service

Excellent

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Response from Sirl's Automotive Inc, 09/22/26

Ms. Toney! I want to thank you for taking time out of your day to fill out this survey for us, your generosity with your time means a lot to us as a small business! Im glad to hear that your happy with the results. Thanks again! -Brian V

My Experience

I don't have anything to say.I think everybody was very professional and my repair was done in a timely manner.I would recommend your shop to anybody that needs any kind of work done on their cars, you guys are amazing.Thank you

My Experience

Seamless repair and super nice staff. Thank you to Brian and Alex for taking care of me.

Likely to Recommend

Repair Quality

One of the best shops to count on for any kind of repairs

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great service, very helpful

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Excellent caring service Great communication to keep me up to date Car was very clean when I picked it up Overall a job well done

My Experience

Likely to Recommend

Repair Quality

Customer Service

I would rate more than 10 if I could!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

More than satisfied. The work was excellent and the people were professional and very friendly.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Good quality work, service personnel very courteous

Repair Quality

Excellent craftsmanship

Customer Service

Met my needs

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Cat looks beautiful. Great people to deal with.

My Experience

Great people to work with.

Likely to Recommend

Repair Quality

They did a fantastic job repainting my hood. Was done ahead of schedule and everyone is always so nice. Thank you Sirls Body Shop.

Customer Service

Outstanding!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Everybody was very, very friendly and nice. They communicated very well.

Likely to Recommend

Repair Quality

My wife was treated very kindly. This was her car and she was very happy with all the service she received at Sirls.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The service was completed in a timely manner and the car looks great

Likely to Recommend

Sirls is the Best! A1 service. Very detailed. Easy to work with. Highest quality of workmanship!

Repair Quality

Doug and his Team are the absolute best! Quality of work is 100% satisfaction!

Customer Service

I always get status updates. And early updates on completion so you can plan ahead to pick up your vehicle.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

All the guys were so friendly and kept me updated on progress. Good experience under bad circumstances

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

My Experience

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