Skill Craft Body Shop, Inc.
In operation 49 years.
We've been in business since 1977 serving Huntington Beach and surrounding communities. We are an MPR for AAA Insurance and a Care shop for Mercury Insurance Company.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental - Hertz®
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
- Vietnamese
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
They were amazing. Everyone was very nice. Treated us like we were important. Got the job done exactly when they said they would CustomerService top notch. I love the emails to give updates. I would give this place a 10 out of five stars.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Best shop ever! Great service!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Jeff is awesome. Professional and friendly. Great job on the job to your technicians.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Skill Craft has had to repair a few of my cars and they have always done an amazing job. They keep you informed during the process and treat your car with care.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Good
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was very satisfied with the work they did on my car. Very professional and prompt on time. Thank you
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.0/5.0
Repair Quality - 3.5/5.0 -
I wanted to take a moment to provide feedback regarding my recent experience with Skill Craft Body Shop. Overall, I truly appreciate the quality of work performed on my vehicle and especially want to acknowledge Jeff, the manager. Jeff was absolutely excellent—professional, communicative, and attentive throughout the process. His transparency and responsiveness made a stressful situation much easier, and he is a true asset to your team. That said, I feel it’s important to share some constructive feedback regarding my interactions with the receptionist, as this significantly impacted my overall experience. Unfortunately, I found several interactions to be unprofessional and dismissive. On one occasion, she stated that she did not recall a conversation we had the previous day, which directly resulted in a delay in picking up my vehicle. This delay caused me to incur an additional four days of rental car charges, which could have been completely avoided with clearer communication. Additionally, the tone and manner in which phone calls were answered, as well as the general demeanor during conversations, came across as rude and unprofessional. While I understand that customer-facing roles can be demanding, these interactions were discouraging and ultimately detracted from what was otherwise a positive repair experience. I share this feedback with the intention of helping improve the customer experience moving forward. The workmanship and management were excellent, but the front-desk experience unfortunately hindered my overall satisfaction.
Customer Service - 0.5/5.0 -
I wanted to take a moment to provide feedback regarding my recent experience with Skill Craft Body Shop. Overall, I truly appreciate the quality of work performed on my vehicle and especially want to acknowledge Jeff, the manager. Jeff was absolutely excellent—professional, communicative, and attentive throughout the process. His transparency and responsiveness made a stressful situation much easier, and he is a true asset to your team. That said, I feel it’s important to share some constructive feedback regarding my interactions with the receptionist, as this significantly impacted my overall experience. Unfortunately, I found several interactions to be unprofessional and dismissive. On one occasion, she stated that she did not recall a conversation we had the previous day, which directly resulted in a delay in picking up my vehicle. This delay caused me to incur an additional four days of rental car charges, which could have been completely avoided with clearer communication. Additionally, the tone and manner in which phone calls were answered, as well as the general demeanor during conversations, came across as rude and unprofessional. While I understand that customer-facing roles can be demanding, these interactions were discouraging and ultimately detracted from what was otherwise a positive repair experience. I share this feedback with the intention of helping improve the customer experience moving forward. The workmanship and management were excellent, but the front-desk experience unfortunately hindered my overall satisfaction.
My Experience - 5.0/5.0 -
Great job! Thanks again! Tim Spedden 👍🚗
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I got into a fender bender in the rain. The staff at Skill Craft were friendly and easy to work with. Once my insurance company gave approval my car was fixed in just a couple of days. I was happy with my experience.
Customer Service - 5.0/5.0 -
The staff were easy to communicate with.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Professional, courteous and respectful
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.5/5.0 -
Needs more weekly updated repair status to customer. Do not wait until customes have to call for updated repairs for their cars
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great work, great service, great people.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service, great job. My Sorento looks like the accident never happened. 👏🏻👏🏻👏🏻