Smail Chevrolet Auto Body
In operation 20 years.
COLLISION REPAIR- FRAME STRAIGHTENING, EXPERT REPAIRS.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 4:30 pm |
| Tue | 8:00 am - 4:30 pm |
| Wed | 8:00 am - 4:30 pm |
| Thu | 8:00 am - 4:30 pm |
| Fri | 8:00 am - 4:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Jeff kept me informed and was very nice to deal with. Kept me up to date with with updates and what was going on the entire time, and was very pleasant. Other guy at front desk was very rude.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Jeff and everyone in collision are absolutely wonderful to deal with.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
No comments other than you are great!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Debbie was the absolute best
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Couldn ask for better communication and courtesy. You guys went above and beyond for us.
Customer Service - 5.0/5.0 -
Definitely the best customer service I've ever experienced
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Debbie and Jeff make the whole experience stress free
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Was very impressed with the service I got. You have very good employees
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Everyone we spoke with was very professional. Definitely will utilize again if ever needed.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0 -
There were a few issues that needed addressed, and they were fixed upon request and by the second inspection such as two small dents in the repaired door, and a light lens that was discolored. Those issues were fixed.
Repair Quality - 3.0/5.0 -
It was a little disappointing to show up and find that part of the repaired area need addressed again as it had imperfections that shouldn't have been overlooked. I would have thought someone would have physically & visually checked it's overall condition & repair quality before notifying me it was ready for pickup.
Customer Service - 3.5/5.0 -
When I went back for the second time I arrived right at 5PM only to find everyone in the Collision Shop already gone. Front desk assistant from Sales helped me get my keys, but the car was left unlocked in the lot which was very disappointing. Furthermore my initial concerns about this repair being in the wrong name... *** Case in point, this very survey is still under the wrong name even after I've addressed this matter several times... *** Still,, no one has corrected the paperwork at the dealership or this survey wouldn't have come under the "WRONG" name after the repair. I do understand the dealership stated All State provided the wrong name, but I called, E-mailed, and stopped in in person to address this matter and still it's not corrected. And you wonder why people get frustrated... Then you send out surveys @@! ... Frustrating, very frustrating... A little attention to small details goes a long way......