Smith Chevrolet

4.9 (675reviews)
98%
1911 Eastern Ave,  Gallipolis,  OH  45631

In operation 72 years, 60 years at this location.

GOOD QUALITY WORKMANSHIP FOR MORE THAN 40 YEARS EXPERIENCE. We are an I-CAR Gold Repair facility. What exactly does that mean? It means a business has met the industry's standard for training that contributes to complete, safe and quality repairs. The Gold Class designation is awarded by I-CAR, a not-for-profit training organization founded by the collision repair industry and dedicated to consumer safety. With that being said we don't guess on how to fix a vehicle, we fix them correctly with our trained staff. We repair all makes and models and we work with you and your insurance company throughout the process. Our goal is to help make this experience go smooth for you and return your vehicle to you pre-accident condition. We pride ourselves in quality, safe repairs. Not quantity!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (675)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for delivering high-quality repairs, with many noting their vehicles looked brand new upon return. The team was widely recognized for professionalism, friendliness, and going above and beyond expectations. Timely completion - often ahead of schedule - was frequently highlighted, along with proactive text and call updates throughout the repair process. Complimentary interior and exterior detailing upon vehicle return was a standout surprise for many customers. A few customers noted areas for improvement directly from their experiences, including inconsistent communication updates, occasional delays, and minor finishing oversights such as cleanliness and parts fitment issues.
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"... the morning of my accident. And when I got it back it was absolutely impeccable work. It looks absolutely amazing. I am very pleased with not only my car but with the ..." Read more
"... professional...which a hard thing to find in the world today. The work you all did on my car looks like brand new finish. Thank you all so much." Read more
"... fairly quick and got it done before the out date. Body and paint work was top tier and car was clean when I picked up. Would recommend to any who needs ..." Read more
"I am very pleased. They did an excellent job on my car! It looks brand new!!"
"... excellent job on my Jeep and when I went to pick it up it looked like a brand new Jeep because they even washed it and clean the inside." Read more
"They were even 4 days ahead of the predicted completion date! Beautiful and professional work!"
"... do one small repair. This was a major repair and I was totally gobsmacked by how quickly it was done and it's beautifully done" Read more
"They went above and beyond to get my car back to me before the scheduled time when I had emergency. Very grateful for them"
"Very quick turnaround, 3 days earlier than expected! The work looks like factory original!"
"Completed all work as promised."
"I received text message just about everyday"
"... professional. The fixed my truck in a timely manner and kept me updated throughout the process. I was pleasantly surprised when I got my truck that ..." Read more
"I appreciated the periodic text updates. You finished three days earlier than you projected, which was a plus! ..." Read more
"After the first few days I stopped getting updates"

Likely to Recommend

Repair Quality

Customer Service

My Experience

Excellent service. Professional, timely and great work

My Experience

Very kind staff, thorough, and made sure I felt satisfied with my vehicle upon pick up.

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Yes yes yes! So happy with this experience

Repair Quality

I am SO HAPPY with my car from Smith Chevrolet Body Shop. I have unfortunately had a lot of body repairs with my current car and have had many experiences with different shops. ALL of which were horrible, one even leaving my car 2 colors. I have never had one that made me feel like they wanted my car back in good shape just as I did. The part damaged was the different color section of my car, and they made sure it matched 100% and even took the time to clean the inside immaculately! Casey was who helped me at pickup and was awesome. Driving down the road a little squeak occured so I went back and he fixed it and got me back on the road in a few minutes. I will absolutely use them in the future and recommend them to ANYONE! So thankful for the hardwork everyone put in on my Terrain!

Customer Service

Everyone at the shop was awesome. There was a tech at my estimate that walked me through everything they would do while they had it (I forgot his name.. skinny guy, brown hair, who likes red bull haha!) The older gentleman was also awesome too.

Returned Clean

My Experience

You did an excellent job on my vehicle!! Ty so much!

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Customer Service

My Experience

They kept me updated on the progress of my car being completed. They were always very friendly and answered any questions I had. My car looks good as new! I appreciate their attention to detail.

Likely to Recommend

I highly recommend Smith Chevrolet. I had a pleasant and more than satisfactory experience

Repair Quality

All the staff there was so polite and helpful. They explained the process and worked with my insurance to get my car repaired and looking like new again. The process was pretty quick and they kept me up to date as well. I am so pleased with the service and outcome of Smith Chevrolet i would highly recommend them to anyone needing auto repairs. ♥️

Customer Service

Customer service was awesome i could hear them clearly on the phone and when visiting the shop also. They kept me updated on things and very courteous and respectful highly recommend

Returned Clean

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Customer Service

Returned Clean

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OBS took too long. Will recommend you always

Repair Quality

Smith Chevrolet fixed my car very quickly. They also cleaned the inside! Swept my floors and wiped everything down. This is what I call above and beyond. I will be going back when needed.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They did a very clean job on my truck

Customer Service

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Repair Quality

Excellent work I’m very satisfied

Customer Service

Excellent work I’m very satisfied

My Experience

Likely to Recommend

Can not beat the body shop. Nothing like trying to buy a car there.

Repair Quality

Great job. Treat people very good.

Customer Service

Very good.

My Experience

The team at Smith was very friendly, and kept me informed about the repairs on my car.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Repairs look great and right on time!!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

They were even 4 days ahead of the predicted completion date! Beautiful and professional work!