Smith Chevrolet
In operation 72 years, 60 years at this location.
GOOD QUALITY WORKMANSHIP FOR MORE THAN 40 YEARS EXPERIENCE. We are an I-CAR Gold Repair facility. What exactly does that mean? It means a business has met the industry's standard for training that contributes to complete, safe and quality repairs. The Gold Class designation is awarded by I-CAR, a not-for-profit training organization founded by the collision repair industry and dedicated to consumer safety. With that being said we don't guess on how to fix a vehicle, we fix them correctly with our trained staff. We repair all makes and models and we work with you and your insurance company throughout the process. Our goal is to help make this experience go smooth for you and return your vehicle to you pre-accident condition. We pride ourselves in quality, safe repairs. Not quantity!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
100% amazing job. Great work and staff!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job, great crew!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The repairs on my GMC looks great they did an excellent job and it looks great. The repairs were timely and the personnel were friendly and fair.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The men that I delt with were very professional and very courteous. My truck looks great and I am pleased with their work.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Communication was good, fixed in a reasonable amount of time and the car looks great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Friendly professional service.
My Experience - 5.0/5.0 -
It takes n longer than expected but there was more damage than expected so I appreciate the thoroughness in making sure it was completely fixed properly
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Repair looks great When I took my car for to the body shop, I was had been trying to get it detailed and washed. They told me not to worry about that. They would take care of that that he that that is part of the business there was no clean inside my car at all
My Experience - 5.0/5.0 -
Doing a great job really helpful thanks a lot.appreciate you’re persistence.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Got it
Customer Service - 5.0/5.0 -
Did really good job figuring out problem thanks again
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent !
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The completed project looks great. Everything appears to be working well.. A pleasure doing business with Smith again
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 3.5/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Real good job well pleased
Customer Service - 5.0/5.0 -
Completely satisfied Good people deal with
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
I was treated rudely. Made to feel dumb for making an appointment online and not knowing "how things work". The body work does look great, but took longer than expected. I had screws laying on my floor board that go somewhere to my hard top, a piece of my door was also left on the floor. They did not wash my vehicle. I was also told for almost 2 weeks that they would do a tune up, and the day that my body work was completed, they tell me that they can't do it, cause they don't have the right tools. And they forgot to put the plastic cover over my engine.
Repair Quality - 4.5/5.0 -
The body work that was performed looks great. But. They took the top off of my Jeep and did not put all of the screws back in to hold the top. I found 3 screws on my passenger floor and also a piece of the passenger door was on the floor. I also asked if a tune up could be done while my Jeep was there. For almost 2 weeks they told me that they would do that. Then after the body work was done, they told me they were unable to do the tune up cause they didn't have "special Jeep" tools. So they did an oil change and rotated my tires. Then the next day, they called me and told me that they forgot to put the big plastic piece over my engine and I had to go back so they could put it on.
Customer Service - 2.5/5.0 -
I made my appointment on my Allstate app when I filed a claim. It had me pick my appointment date and time and then it had me arrange my rental car. When I showed up for my appointment at the body shop, no one was in the office. I waited for about 5 - 10 minutes, then called the service department. They went and got Jr. When he got in there, he was rude. He seemed annoyed that I had called for someone. Then he took pictures of my Jeep for documentation purposes for the insurance. Then Enterprise called me. Jr asked me why was Enterprise coming. I said cause I have to go to work. He said that they would not even have time to work on my Jeep until the next week. They had "a whole parking lot full of cars ahead of me". I explained that I arranged everything online and my Jeep was just gonna have to stay there I guessed? He was really annoyed. I am not sure why I even made that appointment. He said they couldn't even do the estimate until the next week. So why did i make the appointment? And they didn't either. The estimate wasn't done until the next week. And then the repair wasn't done until the week after that. I would really rate this a 1, but the customer service that I received at the service desk was super. They were very nice, friendly, and helpful. I would give the service desk a 10. Body shop = 1.
My Experience - 5.0/5.0 -
I loved the mobile app to keep me updated on my car’s repairs. I needed a new windshield also and Jason was very nice getting that accomplished. I also had it serviced while there and that got completed also. I’m very pleased how smoothly everything was completed in an efficient time frame.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Unless they want their car back worse or new issues to the vehicle. I would never recommend you!!!!
Repair Quality - 0.5/5.0 -
HIGHLY DISSATISFIED!!!!! My new car now has mechinal issues. You have caused my vehicle more damage. You have a business that has very poor communication skills. Employees would only talk or call back my wife instead of myself. Employees neglected and we're lazy and did not make sure the antifreeze was filled. There is ALOT more things that I could say but I will make this as vague. My efforts on this is about the effort your Employees put into putting my car back together well attempted to.
Customer Service - 0.5/5.0 -
If 0 was a option I would most definitely select it. You never called me back BUT my wife would call and they would call her right back. Little to no response on updates and wouldn't tell me my dates for completion were changed.
Kept me Informed?
No