Smith Chevrolet
In operation 72 years, 60 years at this location.
GOOD QUALITY WORKMANSHIP FOR MORE THAN 40 YEARS EXPERIENCE. We are an I-CAR Gold Repair facility. What exactly does that mean? It means a business has met the industry's standard for training that contributes to complete, safe and quality repairs. The Gold Class designation is awarded by I-CAR, a not-for-profit training organization founded by the collision repair industry and dedicated to consumer safety. With that being said we don't guess on how to fix a vehicle, we fix them correctly with our trained staff. We repair all makes and models and we work with you and your insurance company throughout the process. Our goal is to help make this experience go smooth for you and return your vehicle to you pre-accident condition. We pride ourselves in quality, safe repairs. Not quantity!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
I have already told people about how amazing the work is that they did and how great the guys in the office were and I will continue to do so
Repair Quality - 5.0/5.0 -
They took my car in the morning of my accident. And when I got it back it was absolutely impeccable work. It looks absolutely amazing. I am very pleased with not only my car but with the professionalism of the guys in the office. I was upset over hitting the deer and worried about my car and they put me right at ease and I really could not have asked for a better experience. I give them a 10 wish I could rate them higher.
Customer Service - 5.0/5.0 -
Guys were excellent. Took great care of my car. And were very nice and kind
My Experience - 5.0/5.0 -
My car looks great again. Thanks!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks great!
Customer Service - 5.0/5.0 -
Great people to work with!
My Experience - 5.0/5.0 -
Kept me updated on timeline with parts arrival end product was great
My Experience - 5.0/5.0 -
The workmanship was spot on.It really looks great! But the detailing was way off. There was a powdery substance all in the bed and in and around the tailgate and even on the driver's side door handle.Als there were tape marks on the tailgate.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The workmanship was spot on and it looked great.But the detailing was way off.. There was a powdery substance all over the bed and in and around the tailgate and even on the inside of the driver's side door handle.
Customer Service - 5.0/5.0
Likely to Recommend - 1.0/5.0
Repair Quality - 1.5/5.0 -
On Friday, April 17th, the day that the turkey flew into my windshield while driving on Rt 35 near Pleasant Point WV, everyone, especially the staff at Smith Chevrolet, were extremely kind and helpful. I was extremely impressed, and left messages that stated this. I understand there were delays with the repairs due to holdups with the GEICO adjuster. When we drove from Greensboro to Gallipolis on Friday May 8th, the experience was totally different. Casey in the Body Shop seemed more interested in a conversation with his buddies than in addressing my concerns with the state of my car: the driver door seatbelt was totally distended and would not retract, there were several grease marks around where the header had been replaced. He told me the guys were at lunch, I called GEICO at this point, so that the GEICO rep could hear my conversation with him. He came out to look at the seat belt, stating it wasn’t a big deal; that a piece (cover?) had not been replaced correctly. Some other workers then came out and fixed the seatbelt and attempted to clean the grease- they didn’t -it’s all still there. It was obvious that (most of) the glass had been vacuumed and feathers, blood, turkey flesh had been removed, but there are still black turkey quills and some glass throughout my car. The inside of my car had not been thoroughly cleaned/detailed, which I would have expected would have been done, due to the nature of the incident. Since driving it home to Greensboro, we have noticed a clicking sound that happens every time the car is turned on. This seems to be pieces of windshield glass that is in the AC vents, moving and causing the clicking sound when the car AND AC is turned on. Also the driver door takes more effort to close it tight than it used to; as a result of them removing the door to remove/replace the headliner? These last two items have been noticed over a few days of using the car and knowing how the car functioned before the incident. The seatbelt and grease and not thoroughly cleaning the inside of the car are obvious overlooks by Smith Chevrolet body shop. I’m disappointed and requesting reparations to make my car motte as to was before the turkey incident.
Customer Service - 1.0/5.0 -
See above
My Experience - 0.0/5.0 -
Scratched my car and fit of front bumper/hood
Likely to Recommend - 1.0/5.0
Repair Quality - 1.0/5.0 -
Hood and bumper misaligned. Can only tell once hood is popped. Bumper fits awkward around headlights. Scratched the passenger side of my car. From mirror, up my door. Two deep spots on door handle. Smell coolant after driving (may be left over coolant from wreck, but still concerning)
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0 -
No complaints on the repair shop behalf,
Repair Quality - 5.0/5.0 -
They did excellent work & fixed everything with no shortcuts. Thank you guys!
Customer Service - 5.0/5.0 -
They did excellent work & fixed everything with no shortcuts. Thank you guys!
My Experience - 5.0/5.0 -
Very quick turnaround, 3 days earlier than expected! The work looks like factory original!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The staff were all very helpful. I would recommend your services to everyone.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My truck looks brand new quick service and great employees I would recommend them to anyone Thanks Smith Chevrolet
Customer Service - 5.0/5.0 -
Great service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Your staff are great and good beyond expectations.
My Experience - 5.0/5.0 -
They went above and beyond to get my car back to me before the scheduled time when I had emergency. Very grateful for them
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Good service and results from the collision center. The folks there were professional and very helpful. Truck looks good and was very pleased.