Smith Chevrolet

4.9 (669reviews)
98%
1911 Eastern Ave,  Gallipolis,  OH  45631

In operation 72 years, 60 years at this location.

GOOD QUALITY WORKMANSHIP FOR MORE THAN 40 YEARS EXPERIENCE. We are an I-CAR Gold Repair facility. What exactly does that mean? It means a business has met the industry's standard for training that contributes to complete, safe and quality repairs. The Gold Class designation is awarded by I-CAR, a not-for-profit training organization founded by the collision repair industry and dedicated to consumer safety. With that being said we don't guess on how to fix a vehicle, we fix them correctly with our trained staff. We repair all makes and models and we work with you and your insurance company throughout the process. Our goal is to help make this experience go smooth for you and return your vehicle to you pre-accident condition. We pride ourselves in quality, safe repairs. Not quantity!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (669)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

They did a great job on my repair. They were very friendly and kept me updated all the way.

Likely to Recommend

Good work

Repair Quality

They did a good job once they got all the parts

Customer Service

They were goid

Returned Clean

Likely to Recommend

Repair Quality

The headlight bolts were loose, and was missing a bolt. The front right fender loose, and the bumper wasn’t properly aligned. I looked underneath and there were two bumper brackets that had 4 bolts missing. *I snugged up the headlight bolts and fender bolts myself*. Kinda disappointed but as far as repairing the dents and paint I was happy.

Customer Service

My Experience

Car looks as good as new. Good job, timely and I was informed by text about each step.

Likely to Recommend

They worked on two of our cars in two weeks.

Repair Quality

Great job!!!

Customer Service

Nice and friendly

Returned Clean

Likely to Recommend

Repair Quality

Smiths kept us informed on the progress of the repairs. Very satisfied

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Trim loose, air noise

Customer Service

My Experience

The people in the Collision department are extremely friendly and knowledgeable. They answered questions, and kept me updated on the progress of my repairs. My car turned out beautifully!

Likely to Recommend

Repair Quality

Customer Service

My Experience

They did an awesome job... Thanks guys.

Likely to Recommend

Repair Quality

Customer Service

My car sat for 2 weeks in the body shop and it needed a new engine. Each time you would call the person in charge was never there and never got back with you. After 2 weeks and many calls to Allstate someone decided it needed to go to another shop.

Likely to Recommend

My previous experiences with the dealer was good, but there were definitely some breakdowns with this experience.

Repair Quality

Paint on the front grill already flaking off

Customer Service

Both gentlemen seemed knowledgeable

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Repair Quality

Customer Service

Returned Clean

My Experience

Thank you!! Wonderful customer service.

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Repair Quality

Customer Service

My Experience

The hood needs to be adjusted The driver side window needs to be looked at and also the door it self Bumper needs to be adjusted Need to installed the cord for the heater

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Customer Service

Likely to Recommend

Very pleased with the work done

Repair Quality

Customer Service

Smith Chevrolet did a great job! Very nice people work there!

Returned Clean

My Experience

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Customer Service

Returned Clean

My Experience

Likely to Recommend

I would say for them to be cautious.

Repair Quality

Customer Service

They should know. And repeated requests for surveys isn't helping. Some of their staff is not customer friendly, while a couple are good.

Likely to Recommend

Repair Quality

Repaired well but noticed a large scuff on bumper cover after I left the shop

Customer Service

Called my secondary contact for questions rather than me

Returned Clean

Likely to Recommend

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Customer Service