Smith Chevrolet

4.9 (663reviews)
98%
1911 Eastern Ave,  Gallipolis,  OH  45631

In operation 72 years, 60 years at this location.

GOOD QUALITY WORKMANSHIP FOR MORE THAN 40 YEARS EXPERIENCE. We are an I-CAR Gold Repair facility. What exactly does that mean? It means a business has met the industry's standard for training that contributes to complete, safe and quality repairs. The Gold Class designation is awarded by I-CAR, a not-for-profit training organization founded by the collision repair industry and dedicated to consumer safety. With that being said we don't guess on how to fix a vehicle, we fix them correctly with our trained staff. We repair all makes and models and we work with you and your insurance company throughout the process. Our goal is to help make this experience go smooth for you and return your vehicle to you pre-accident condition. We pride ourselves in quality, safe repairs. Not quantity!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (663)

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

They did a very good job. Even cleaned it

Likely to Recommend

Repair Quality

They did a great job!!

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

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It was a very long wait to get the rapair completed. Claim was filed Feb. 15th and I could not get a repair appointment until April 10th. My daughter is now in the same boat with Smith. She has waited over 4 weeks for the estimate to be issued. Another issue I found was that the Allstate agent scheduled the time and date for my estimate and when we arrived with the truck, was told that they shouldn't schedule things after 4 pm and they are not sure why that was done.

Repair Quality

repair quality is excellent

Customer Service

The service from the associate Mr. Beaver was excellent. However, when he was on vacation I was promised a few times for call backs and that never happened. Additionally, the phone was not answered very often during this period of time.

My Experience

Great job! They had the car done when they said they would. Thank you!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I have no reason not to recommend Smith Chevrolet. It is not their fault the turbo and manifold blew.

Repair Quality

We did not move forward with the repair

Customer Service

They assessed the repairs needed and provided the estimate

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Very good job!

Likely to Recommend

Repair Quality

Customer Service

Excellent service.

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Repair Quality

My tailgate worked when I dropped it off. Did not when I picked it up. And the bumper put on my car is not the same as the original. Not happy

Customer Service

Certain worker was Rude at times when asking questions

Returned Clean

My Experience

Great work and done in a timely manner

Likely to Recommend

Repair Quality

Did a great job.

Customer Service

Completely satisfied. Did a great job!

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Beautiful paint job . You did an awesome job

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

My Experience

Excellent repair and service!!!

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service