Smith Chevrolet

4.9 (662reviews)
98%
1911 Eastern Ave,  Gallipolis,  OH  45631

In operation 72 years, 60 years at this location.

GOOD QUALITY WORKMANSHIP FOR MORE THAN 40 YEARS EXPERIENCE. We are an I-CAR Gold Repair facility. What exactly does that mean? It means a business has met the industry's standard for training that contributes to complete, safe and quality repairs. The Gold Class designation is awarded by I-CAR, a not-for-profit training organization founded by the collision repair industry and dedicated to consumer safety. With that being said we don't guess on how to fix a vehicle, we fix them correctly with our trained staff. We repair all makes and models and we work with you and your insurance company throughout the process. Our goal is to help make this experience go smooth for you and return your vehicle to you pre-accident condition. We pride ourselves in quality, safe repairs. Not quantity!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (662)

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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There are not a lot of choices in the area or I would not go there

Repair Quality

Customer Service

Disorganized and no customer service skills

Returned Clean

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My Experience

I’m satisfied with the end result but there were issues that could have been avoided with the original scheduling date. I never should’ve had to rent a car for a whole week when all my parts were not in. I should’ve been called to pick up my vehicle and reschedule when all the parts had arrived. My car was completely drivable. I had waited 5 weeks between the estimate and my appointment date and was told the week before my appointment to call and make sure all my parts were in. I called 2/8 and was told they were. I dropped my vehicle off 2/13 and was told they’d have it to Friday 2/17. When I called 2/17 I was told oh we’re still waiting on a part. When I questioned this I was told “ma’am I can’t help what you were told”. I was out a weeks car rental I had to pay for for no reason.

My Experience

Likely to Recommend

Repair Quality

They did a really Good job on the repairs

Customer Service

Likely to Recommend

Repair Quality

Got vehicle home and found large run of paint on door along with small dent, returned to business Monday morning and they kept it. Going to fix it.

Customer Service

Nice.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Still unresolved issues

Likely to Recommend

Repair Quality

Vehicle looks like new before being hit by a deer.

Customer Service

Every one made sure we were satisfied. Helpful.

Likely to Recommend

Repair Quality

Customer Service

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I will come back if I ever need to

Repair Quality

These guys were very easy to work with and got my car back to me quickly, I’m very happy with the work they did

Customer Service

Returned Clean

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Customer Service

My Experience

Great job and fast thank you j p and the great team work

Likely to Recommend

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Repair Quality

Very helpful, worked well with insurance to get my truck fixed and back to me in the time frame they said. Would definitely recommend!

Customer Service

Returned Clean

Likely to Recommend

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Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean