Smith Chevrolet

4.9 (662reviews)
98%
1911 Eastern Ave,  Gallipolis,  OH  45631

In operation 72 years, 60 years at this location.

GOOD QUALITY WORKMANSHIP FOR MORE THAN 40 YEARS EXPERIENCE. We are an I-CAR Gold Repair facility. What exactly does that mean? It means a business has met the industry's standard for training that contributes to complete, safe and quality repairs. The Gold Class designation is awarded by I-CAR, a not-for-profit training organization founded by the collision repair industry and dedicated to consumer safety. With that being said we don't guess on how to fix a vehicle, we fix them correctly with our trained staff. We repair all makes and models and we work with you and your insurance company throughout the process. Our goal is to help make this experience go smooth for you and return your vehicle to you pre-accident condition. We pride ourselves in quality, safe repairs. Not quantity!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (662)

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Always friendly and helpful. My car looks great!

Customer Service

Returned Clean

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They did a good job fixing my vehicle, there is always room for anyone to have improvements. The communication could of been better. My car is perfect.

Repair Quality

They guys were all really pleasant to speak to and answered all my questions. They were all nice, professional and easy to talk to. My car looks and drives as if nothing ever happened. 💚

Customer Service

They were welcoming, nice, professional and even funny. It was a pleasant experience talking to them. I called almost daily, and never had any issues with their customer service.

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Customer Service

They were not very friendly and i never received a call, email, or text about the status of my vehicle.

My Experience

The crew is awesome they always treat me good .Will highly recommend them.

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Repair Quality

Done a great job and the office guys r awesome

Customer Service

My Experience

I truly appreciated the workers going above and beyond when fixing my car. They made sure to keep me updated on the progress throughout the job. They even stayed late so I could pick up my car the day it was done. For me, a teacher who works two jobs, this means more than you know. I will highly recommend you to anyone and everyone.

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Repair job was good but the scratches that were put all over my car was unsatisfying

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My Experience

We always are satisfied with Smith Chevrolet! Thank you.

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Repair Quality

We love Smith Chevrolet and always bring our Sonic in for oil changes and repairs and this time it was for body repair and we are very happy with the work. Thank you.

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Returned Clean

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I am completely satisfied with the way they took of my truck looks very nice and they were very courteous about the wait time on parts.

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They did a great job with the truck

Repair Quality

Great job.

Customer Service

Great job

Returned Clean

My Experience

Looks amazing. Dropped it off then took a 4 hour nap woke up then a gentleman called me saying it was finished, got up and got my car. Also washed my car which is a nice addition as well. Overall Fantastic experience.

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Repair Quality

Happy with the quality of work. Somewhat dissatisfied with the timeliness. I do understand my car was brought over from Norris during a big transition for the body shop and parts are hard to get, but I felt like no one kept me updated on anything unless I kept calling. I hope in the future, timeliness and updates improve.

Customer Service

As I mentioned previously, I felt like I was not updated on anything unless I called. Would like to see that change in the future.

Returned Clean

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Returned Clean