South Loop Auto Service, Inc.

4.8 (1,238reviews)
95%
60 E. 23rd St.,  Chicago,  IL  60616
Bot
Shop AssistantSparkles

In operation 56 years.

South Loop Auto Service, is a family owned business that has been serving the community sine 1970. Our goal is to provide high quality repairs in a timely manner. We provide a high level of communication throughout the repair process including text and email messaging with vehicle owners.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:30 am - 5:00 pm
Tue 8:30 am - 5:00 pm
Wed 8:30 am - 5:00 pm
Thu 8:30 am - 5:00 pm
Fri 8:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (1,238)

My Experience

The ladies that works in the office was exceptional they were patient and knowledgeable while assisting me. I was feeling down due to my accident but I believed they support me and kept me informed. Great team but the ladies were spectacular

Likely to Recommend

Already recommended the extreme awesome service. The office staff and auto body mechanics

Repair Quality

I am extremely satisfied. The work was done well and I can tell they focus on doing their very best. The ladies in the office were extremely wonderful and pleasant. Enjoyed having them working with me

Customer Service

Great customer service beyond the service needed. They were spectacular

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

The girls rule!

My Experience

My Overall experience is I would definitely recommend this place to all my friends. The communication was top-tier and the customer service was top 10. Danielle was very detailed in always informing me about my vehicle. The work they did on my vehicle looks great!

Likely to Recommend

Repair Quality

The staff were great in keeping me informing with my vehicle and the results of my vehicle were great. I will definitely use South loop auto for all future repairs

Customer Service

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Repair Quality

Customer Service

My Experience

Excellent service! The team and ( both ladies) were professional, efficient and friendly when contacted. A great job was done on my car and I would definitely recommend South Loop Auto to others.

Likely to Recommend

The shop did a great job and I would recommend them to others.

Repair Quality

The team was professional and always courteous particularly taking into consideration my impatience. Communication was very clear throughout the process and they made sure to answer all of my questions.

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

Great service as always!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

There Workmanship is impeccable

Repair Quality

Courteous ,Quick ,Quality Workmanship

Customer Service

Always Courteous n respectful

Likely to Recommend

Already recommended south for my daughter

Repair Quality

Very satisfied of the body work

Customer Service

Both ladies are superb

My Experience

South Loop never disappoints! I Excellent customer service and quality of work. I’ll always bring my vehicles to them!

Likely to Recommend

Repair Quality

South Loop never disappoints!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I also cone here and recommend them to others, but this time things that was not wrong with my vehicle I found something happened. The paint job not consistent, my light for blinker no longer working and driver mirror is loose. It wasn't broken before I dropped off

Customer Service

Likely to Recommend

Repair Quality

I have used South Loop in the past and will continue to use them on all future needs. They work well with insurance companies. Their communication via text system on the progress of repairs is great.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

The communication could have been better. For example, we e-mailed paperwork to South Loop and the e-mail was clearly missed, so our car sat for a week. Also, the automated messages were largely irrelevant.

Customer Service

In person customers service was excellent.

My Experience

Excellent service will recommend

My Experience

Likely to Recommend

I often recommend SLAB

Repair Quality

I always choose SLAB. The service and the quality of the repair are consistently excellent.

Customer Service

The cordial staff are excellent. They explain the process, answer questions and provide updates efficiently .

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Service was great. The staff was courteous and made the entire process very easy to navigate. Much appreciated!

Likely to Recommend

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Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service