South Loop Auto Service, Inc.
In operation 56 years.
South Loop Auto Service, is a family owned business that has been serving the community sine 1970. Our goal is to provide high quality repairs in a timely manner. We provide a high level of communication throughout the repair process including text and email messaging with vehicle owners.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:30 am - 5:00 pm |
| Tue | 8:30 am - 5:00 pm |
| Wed | 8:30 am - 5:00 pm |
| Thu | 8:30 am - 5:00 pm |
| Fri | 8:30 am - 5:00 pm |
| Sat | Closed |
Service Quality
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
This is my second time coming to get work done and I definitely appreciate the work the staff and hospitality
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Best service and staff was respectful. This is my second time bringing my car to them great work
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I really appreciated the updates on my vehicle. This is absolutely a service you don’t receive from the majority of service businesses. Keep up the good work! Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication from the office staff before, during, and after service. Repaired areas look brand new.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
The only issue is that the car interior was not vacuumed. I had asked prior to pickup and was assured that would be done. Otherwise, good job!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.0/5.0
Repair Quality - 3.0/5.0 -
Warning lights are coming on my truck that weren’t coming on before!!! Something about Charging Service Soon and Auto Stop something!!!! I really don’t appreciate that seeing as though you all had my truck almost 2 weeks!!! Instead of rushing that last day… why not just keep the car until the next day to insure that the truck if working PROPERLY before giving it back to the customer to only have to bring it back to you all eventually!!
Customer Service - 3.0/5.0 -
It seems like there was some attitude when I would call to check on progress of MY truck seeing as though it was there much longer then originally stated!!! The wrong headlight was ordered which made the repairs be hold up over the weekend and they didn’t get the headlight until that Monday!!! The car was still tore apart and had to be put back together 30 mins before I was called to pick it up!!! Which screams rush job!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job on the repair. Made the experience very painless, especially with drop-off and pickup.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.5/5.0
Repair Quality - 1.5/5.0 -
Clicking sound on recently repaired left front wheel when turning steering wheel in stationary position.Rattle when driving over bump.
Customer Service - 2.5/5.0 -
Said car would be ready several times when it wasn't.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
SLAB was exceedingly professional, communicative and timely. We will definitely refer others to them!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
You did a wonderful job repairing my two broken windows and scuffed door. Friendly, thorough staff. Will recommend and return if I need future repairs. Hopefully I won’t but if I do I’ll come back to your shop.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Overall it was a great job. My only issue is that I notice some type of markings on the passenger door. I think it can be buffed out, it’s not sticky but it looks like something was on there like a film of some sort. Maybe something from the new window. Unable to just wipe it off. Will stop by for assistance.
Customer Service - 5.0/5.0 -
Very pleasant
Returned Clean
My Experience - 5.0/5.0 -
You gave me updates daily and finished the job when promised Your work is always done with care
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car was completed on the date promised It looks like new Professional service and work
Customer Service - 5.0/5.0 -
They made sure all my needs were met The atmosphere was pleasant
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 1.0/5.0 -
They did not fix a correctly. The back edge of the front passenger door is not aligned flat with the rest of the car. And right now it's the only car that we can drive. And I know they're not gonna give us a rental while they refix the car.
Customer Service - 1.0/5.0 -
We waited a few days before picking up the car. They said it was fixed. A couple weeks after words as I was looking in the rearview mirror on the passenger side. I noticed that the back edge of the front passenger side door was not aligned on the same plane as the rest of the car, what was. Raised Buy approximately three quarters of an inch. I call them and try to tell him about it. And they said it's too complicated for me to explain to them, so just bring it in. We can't bring it in because it's the only car we can drive. And I certainly I'm not going to give a loaner on their dime while they're refixing the car; it should have been fixed properly the first time.
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service, great experience
Customer Service - 5.0/5.0 -
Friendly and professional. Lovely people
Returned Clean
My Experience - 5.0/5.0 -
Great Customer Service. Please with the work that was done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Service was very professionally done
Customer Service - 5.0/5.0 -
Great Customer Service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was fine. The ladies in the office kept me updated.