South Loop Auto Service, Inc.

4.8 (1,273reviews)
94%
60 E. 23rd St.,  Chicago,  IL  60616
Bot
Shop AssistantSparkles

In operation 56 years.

South Loop Auto Service, is a family owned business that has been serving the community sine 1970. Our goal is to provide high quality repairs in a timely manner. We provide a high level of communication throughout the repair process including text and email messaging with vehicle owners.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:30 am - 5:00 pm
Tue 8:30 am - 5:00 pm
Wed 8:30 am - 5:00 pm
Thu 8:30 am - 5:00 pm
Fri 8:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (1,273)

Likely to Recommend

See my first comment

Repair Quality

The team at your facility was courteous and knowledgeable and made the experience a great one. Keep that crew as long as possible. They represent your establishment well.

Customer Service

See my first comment. Excellent service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Always amazing work!

Customer Service

Always kind and professional

Likely to Recommend

Most definitely

Repair Quality

Excellent service all around

Customer Service

Excellent front office staff!!

Returned Clean

My Experience

You have a new customer. The courteous, friendly and great on keeping you updated about the work as well as your car

Likely to Recommend

Repair Quality

Courteous, friendly and are on point with keeping you updated to date on what is happening to your vehicle

Customer Service

My Experience

South Loop Auto is the best!! They have repaired my car more than once and every time the service has been wonderful. Would not trust my car to anyone else!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great customer service all around.

My Experience

Likely to Recommend

Repair Quality

Shop director manager did a good job of keeping updated on progress of repairs

Customer Service

Shop director manager did a good job of keeping me updated on progress of parts and repairs

Likely to Recommend

Repair Quality

The damaged door looks like new.

Customer Service

My Experience

I had the best experience at South Loop. I felt thoroughly welcomed and taken care of, and the work was beautiful. My repair was also handled quickly. I would definitely recommend South Loop.

My Experience

My name is actually Deondra… from what I’ve seen so far I am loving the repairs but I am also happy to have my car back

My Experience

The service was exceptional and the staff is always pleasant and welcoming.

Likely to Recommend

I have already referred a friend to the shop

Repair Quality

Always do an excellent job and the customer service is outstanding.

Customer Service

Always keeps the customer informed every step of the repair process.

Returned Clean

Likely to Recommend

You guys have meet my expectations.

Repair Quality

I did not think you guys would have repaired my vehicle to my expectations.

Customer Service

She was very polite and kept me updated throughout the entire process.

Likely to Recommend

I been bragging to all my family and friends about how please I am. They was also suprise to see the difference.

Repair Quality

I was very happy with the work that was done on my car. Everything seems to be good

Customer Service

I found Ms Shetel and staff to be very professional.

Returned Clean

My Experience

I was told they had the bullet that came out of mine car! I was to give it to POLICE but they can’t find it!!!

Likely to Recommend

Repair Quality

I asked for the bullet that was taken out of my car. I asked them to give it to me so I could give it to the police that was not done. I was disappointed.

Customer Service