South Loop Auto Service, Inc.

4.8 (1,246reviews)
95%
60 E. 23rd St.,  Chicago,  IL  60616
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Shop AssistantSparkles

In operation 56 years.

South Loop Auto Service, is a family owned business that has been serving the community sine 1970. Our goal is to provide high quality repairs in a timely manner. We provide a high level of communication throughout the repair process including text and email messaging with vehicle owners.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:30 am - 5:00 pm
Tue 8:30 am - 5:00 pm
Wed 8:30 am - 5:00 pm
Thu 8:30 am - 5:00 pm
Fri 8:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (1,246)

My Experience

Appreciate that my car was well Secured and Safe I received Great Customer Service and updates from beginning to the End of MY Repairs My Vehicle looks Brand New đŸ™‚ THANK YOU SOUTH LOOP AUTO

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Everyone that was very pleasant. They kept in contact me with the status of the repairs of my vehicle. They were pleasant, very warm and welcoming. I would hope I never have to, but if I do ever have a problem with repairs. For my vehicle, I'll be more than happy to take them back to that particular vendor.

Likely to Recommend

Yes, I would recommend this shop to anyone. That would have a vehicle problem. Outstanding service.

Repair Quality

The service is great.They got my car replayed.In a timely fashion customer service was excellent

Customer Service

Customer service was great. Everybody was friendly. Welcoming explained everything perfectly.

Returned Clean

Likely to Recommend

Everyone was friendly and efficient and it was totally seamless with my insurance company.

Repair Quality

It took a long time to get it done but I know that is because the parts were in high demand and hard to get. Otherwise, Chatel was wonderful, and the car came back very clean!

Customer Service

Chatel was extremely cheerful, welcoming, and always let me know what the situation was and if there would be a delay. She's a real pleasure to work with.

Returned Clean

Likely to Recommend

Repair Quality

South loop took really good care of my vehicle. Their communication was great and I got my vehicle back in a timely matter. It’s was like dropping my vehicle off to family.

Customer Service

South loop took really good care of my vehicle. Their communication was great and I got my vehicle back in a timely matter. It’s was like dropping my vehicle off to family.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Incomplete work

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Looks Brand New....And the ladies in the office...Awesome

Likely to Recommend

Repair Quality

Looks Brand New

Customer Service

The ladies are awesome

Returned Clean

My Experience

They went above and beyond. Outstanding service.

Likely to Recommend

Repair Quality

Outstanding. Their team went above and beyond!

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Exelente trabajo y muy rĂ¡pido

Likely to Recommend

Exelente

Repair Quality

Exelente

Customer Service

Exelente

My Experience

This is the second time South Loop Auto has fixed my vehicle after it has been in an accident. You guys are so accommodating and wonderful! Thank you all so much for your kindness and hard work!

My Experience

Great service and team that worked for me

Likely to Recommend

Repair Quality

great work great team

Customer Service

My Experience

Fantastic work, looks good as new!

Likely to Recommend

Repair Quality

Looks brand new!

Customer Service

Staff are very friendly and professional.

Likely to Recommend

Repair Quality

Very good job

Customer Service

Good place

Returned Clean

My Experience

Kept me updated on the Repair process in real time. I appreciated that.

Likely to Recommend

Repair Quality

Auto work was excellent and they kept me informed of progress.

Customer Service

The staff was nice, informative, and patient.

My Experience

Likely to Recommend

Repair Quality

Too many excuses

Customer Service

it cost more the longer it took to repair the car.

Likely to Recommend

Definitely will tell all of my friends and family!

Repair Quality

Customer Service

Daniella was very professional and kind.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service