South Loop Auto Service, Inc.
In operation 56 years.
South Loop Auto Service, is a family owned business that has been serving the community sine 1970. Our goal is to provide high quality repairs in a timely manner. We provide a high level of communication throughout the repair process including text and email messaging with vehicle owners.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:30 am - 5:00 pm |
| Tue | 8:30 am - 5:00 pm |
| Wed | 8:30 am - 5:00 pm |
| Thu | 8:30 am - 5:00 pm |
| Fri | 8:30 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very personable
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My wife was happy and impressed you made my Day Mike
My Experience - 5.0/5.0 -
Great customer service. The office staff ladies were friendly and personal. I was pleased with the repair on my car. Excellent job! However, Iwas surprised that they cleaned my car inside out. It looked as though it had been waxed. South Loop Auto is my first choice for auto body repair. Lionel Harris
My Experience - 5.0/5.0 -
Everything was fine.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 2.5/5.0
Customer Service - 3.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They were fast and did a great job. The detail washing of the car inside and out was a great added bonus. My car looks show room ready. Thank you for great service.
My Experience - 0.0/5.0 -
I was very dissatisfied with the service from Southloop body shop. Firstly, there was confusion about what needed to be fixed on the car although it was clearly specified in the claim and in person. When the repairs from the accident were complete, I picked up my vehicle and my back-up camera was not working ( it worked before the accident). I contacted the body shop and they told me to bring the vehicle in so that they could check to make sure everything was reconnected. They supposedly put the car on a machine and told me they could not find any issues; however, the camera still dos not work. . I took it to the dealer and they found that several modules had been unplugged. I am currently fighting with StateFarm about covering this issue that was clearly caused by Southloop body shop. I will not refer this shop to anyone and would like StateFatm to do the same.
My Experience - 5.0/5.0 -
I appreciate that South Loop kept me fully informed about the status of my repair. I received update calls regularly. And, if personal contact was not made with me, I received both a voicemail and an email. That high level of customer service is quite rare. Most importantly, the repair itself was excellent. My car looks great. Thank you for doing such a phenomenal job!