Southern Collision Center at Greenbrier
In operation 47 years, 22 years at this location.
If you are reading this, you may have gotten into a car accident, or you are seeking information for a loved one who did. We understand that this is a stressful time, we at Southern Collision Greenbrier are here to assist. Whether you are using your own insurance, the other driver’s insurance, or paying for the damage yourself, Southern Collision Greenbrier is here to advocate on your behalf. With over (#) years of experience, we are experts at getting you the best quality repairs with the least amount of inconvenience in addition to receiving the utmost out of your insurance coverage. Southern Collision Greenbrier has experience working with all insurance companies plus repairing all years, makes and models of vehicles. We work hand in hand with both Hertz and Enterprise rental car companies to ensure you receive the best value with the least amount of inconvenience. Our knowledgeable collision repair consultants find damage that others seldom notice and are willing to go the extra
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 0.5/5.0 -
I would never recommend this place to my worst enemy. We only use them because we bought jeep from southern and that's what insurance covered
Repair Quality - 0.5/5.0 -
Terrible workmanship. Didnt even fix the wreckage. Made some BS excuse. Jeep was filthy dirty. This is second time we had repairs that stunk from southern
Customer Service - 0.5/5.0 -
They are not worried about customer service.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Tom and Bill completely understood my needs. Worked with me in making additional decisions when other surprises popped up
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Lack of professionalism
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Mr Moots and the team did a great job. I received good customer service.
My Experience - 0.0/5.0 -
Do not contact me. My entire experience was negative. I should have know when I originally tried to call and received no answer. While waiting for estimate on repairs, I witnessed the two young ladies at the reception desk ignoring the incoming calls as they joked with young me that worked there. They should be answered by 2nd ring in my experience. While in garage waiting for Tom to inspect, a man came through several times with no acknowledgement of me. Tom I was originally impressed with, told me 1 week for repairs. 1 week came, no update according to the email I received advising me to expect. Called, was informed late that evening that "hidden "damages were found, eould be another week. If my car was disassembled when dropped off, these damages should have been found then. So I realize my car sat for a week with nothing done. Received an email saying to expect my car on 12/4 (I know I'm missing a step here)no up date, so called 12/4 for my car. Spoke to Katie (all of the 4 times I called ) she acted as though I was crazy calling fir my car, left me on hold twice without ever coming back to call, I had to hang up. Finally was transferred to Tom who said my car just went to paint and wouldn't be ready until Friday. Called Friday, Katie once ag again acted confused I wanted my vehicle, left me on hold and Finally came back snd said my car just went to paint that AM and would no be ready before today earliest. Needless to say, I was over the lies. Dropped my car off for 2k in repairs on 11/14, received it today after having to become evil. Your employees need yo be trained on customer service and time management. Will never refer this location for repairs.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.0/5.0 -
I was calling to let the shop know I would be like here just a few minutes before closing. (I was at training in NC for the day and there was a bit of traffic on my way back home) The lady at the desk told me they were leaving exactly at 6 and they could just leave my keys in the vehicle for me, all in a rude manner. My husband heard the conversation and agreed it was inappropriate and unprofessional, especially since I would of been there before closing.
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
Bumpet gap fitting not equal on both sides
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
was terrible and I would love to give feedback, this does not allow me to fully detail all the errors