Southlake Collision Center

5.0 (820reviews)
97%
4191 East Lincoln Highway,  Merrillville,  IN  46410

In operation 35 years.

FULL SERVICE REPAIR FACILITY WITH A LIFETIME WARRANTY!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (820)

Likely to Recommend

Repair Quality

They were extremely nice!!! I had a repair or my front headlight from hitting a deer. they were able to get my car in right away and I had it back within 2 weeks. I just had my turn signal on that side start to blink fast and since it was on the side I had the initial work they took a look at it and replace the bulb. I would definitely recommend Southlake Collision!!!

Customer Service

They are very friendly and don't have a problem answering questions after you have already picked up your vehicle!

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Repair Quality

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My Experience

It has already been resolved. Dave was great with address and correcting my concern.

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Repair Quality

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With out hesitation.

Repair Quality

Looks like factory.

Customer Service

Dave was excellent. Great Experience.

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My Experience

I was very happy with the service I received. I would definitely recommend you to others.

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Repair Quality

Customer Service

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Repair Quality

Very professionally completed work. Knowledgeable people. Work quickly and beautifully done.

Customer Service

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My Experience

The customer service was just as excellent as the Collision work done to my car. I’m so happy to have it back looking as good as new!

Likely to Recommend

Very likely! I plan on making this my permanent shop as well

Repair Quality

100% satisfied from the customer service down to the quality of repair

Customer Service

You’re greeted with a smile from the minute you walk in till the minute you walk out. Everyone is so friendly and professional.

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Likely to Recommend

Repair Quality

Work not done as stated.

Customer Service

Up to the point where I determined work was not completed as stated I would have rated it a 10.

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Repair Quality

fast friendly service

Customer Service

good service good communication

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Repair Quality

Awesome service! Excellent customer care! Thanks guys!

Customer Service

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My Experience

Made a bad situation good. kept me in the loop and made me feel like a valued and customer. Made me feel confident and comfortable my car was being repair properly and done by professional. Just cant say thank you enough will definitely come back without an accident i hope to have services performed. Dave and Team where always available and able to provide updates. Was even able to take my car in on the weekend just to drop off and get repair process going . Truly appreciate everything that was done and how was handled. couldn't be happier

Likely to Recommend

Repair Quality

felt like my repair mattered and i was a valued customer. if i had questions they would answer and was willing to work late so o could make pick up of my vehicle after repair

Customer Service

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My Experience

Was very professional and honest. I hope I will never need my car service for any damage again. But if I do. They will always be the first place I go. I couldn't ask for better service then what I received at Southlake Collision. Thank you so much for fixing my car so quickly.

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Repair Quality

Did a great job. Thank for having my vehicle ready so fast.I would definitely use this business again if needed.

Customer Service

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Repair Quality

Done right the first time, fast clean quality

Customer Service

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My Experience

I had work done before and Dave and his crew do exceptional work; I 'm very pleased with the work done on my car

Likely to Recommend

work done perfectly

Repair Quality

I was completely satisfied with the work that was done.

Customer Service

Dave and his staff were very professional and helpful

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My Experience

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Repair Quality

I could not have taken my Kia to a better place to get repaired they were the absolute best will definitely be back

Customer Service

Very happy with the service I received I will definitely use them in the future

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