Southwest Body Shop, Inc.
In operation 59 years.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 4:00 pm |
| Tue | 7:30 am - 4:00 pm |
| Wed | 7:30 am - 4:00 pm |
| Thu | 7:30 am - 4:00 pm |
| Fri | 7:30 am - 4:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
If anything else is needed I would gladly revisit.
Repair Quality - 5.0/5.0 -
The person (and apologies as I have forgotten their name) made the whole process incredibly easy, and everything was very quick and well done. Thank you!
Customer Service - 5.0/5.0 -
See prior comment
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Southwest is the best body shop! They are so professional, so friendly, so easy to work with. And their work is great. They recently repaired my damaged Toyota crown after a large tree limb fell on it, and it looks better than new!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Easy process & car looks great
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Great Job!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Great people to work with!
Repair Quality - 5.0/5.0 -
Outstanding work done, with care and concern for the finished job. Excellent communication!
Customer Service - 5.0/5.0 -
Excellent!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service, great work. Totally satisfied
Customer Service - 5.0/5.0 -
Totally satisfied
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work! Quality service
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0 -
I also plan on coming back for the front bumper replacement that I will have to pay for myself.
Repair Quality - 4.5/5.0 -
The paint matching was a work of art. The rear bumper looks newer than new. Now as far as the admin side. I think there were some miscommunication issues about parts (manufacturer vs aftermarket) and revised estimates for insurance. However I am happy with the end results.
Customer Service - 3.5/5.0 -
I mentioned this in prior comments. But I should have been given the option to choose manufacturer vs aftermarket parts instead of having to ask. And I was told I was going to be called on the day it was ready. And I was not called. I had to call you. There were some other omissions of information where I had to ask instead of being informed by you. It’s important not to assume that the customer has the same knowledge that you do about the parts ordering and insurance process.
Returned Clean
Likely to Recommend - 5.0/5.0 -
I have been telling everyone about the shop
Repair Quality - 4.0/5.0 -
Lights on dashboard showing that traction control
Customer Service - 5.0/5.0 -
Great customer service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I will gladly recommend Southwest Body Shop to my friends. It was a really good experience. Excellent work, patient and very kind. I’m very glad I was a customer. You made a cruddy situation much much better Thank you Sally
Customer Service - 5.0/5.0 -
Thank you
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were quick with her bid, kept in communication with us about the timeline. And the work looks perfect. What more could you want?
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I have already recommended Southwest to my whole family.
Repair Quality - 5.0/5.0 -
Best body shop experience I’ve ever had, every time I go there. I’m so glad to have found you.
Customer Service - 5.0/5.0 -
Always friendly and helpful.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Thank you for the excellent body work and customer service!
Customer Service - 4.5/5.0 -
Thank you for the excellent body work and customer service!
Returned Clean
Likely to Recommend - 1.0/5.0 -
Just about everything that could go wrong did. Maybe not entirely their fault, but expectations were very poorly managed.
Repair Quality - 1.0/5.0 -
It took almost a week longer than expected originally planned, while telling me it’d be on time all along until the day of when ai had already cancelled my rental. They ordered the wrong parts twice. The car had 5 new warning lights on my dash when I went to pick it up, all unaddressed. The car is still not safely drivable after almost 3 weeks of possession. My steering wheel sticks and the car makes countless new terrible sounds 24/7. It’s like the didn’t even test drive it after the repairs. And I will have to take it back again for at least a day… honestly some better communication and note-taking on their part could’ve prevented most of these issues
Customer Service - 1.5/5.0 -
The mechanic knew what he was talking about, the front desk guy didn’t. I was always hearing conflicting things between the two. Also, I was ready to leave my car there once they inspected it as I told them I am already paying for a rental out of pocket. They essentially ignored this until I called again 4 days later and they said yea you should’ve just left it with us….
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My repair was completed in a timely manner and everyone I worked with was very friendly!