St. Clair Collision Center, Inc.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Did a great job in a short time

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Awesome friendly service. Every aspect of my vehicle repair and rental car process was made super easy for me and my Bronco looks as good as new.

Customer Service - 5.0/5.0 -

Always friendly, knowledgeable & helpful.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.0/5.0 -

Updates during repairs would ease the pains of vehicle transportation plans

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Great service, friendly staff and convenience of rental car pickup when dropping off car. I Would recommend to others!

Returned Clean

My Experience - 5.0/5.0 -

They did a great job! Thank you all 😊

My Experience - 5.0/5.0 -

The team did a great job getting the parts, getting my vehicle completed fast and efficiently to get the family back on the road! Thank you so much!!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Thankful to have my car fixed and thank you returning it so nice and clean!!

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

The staff listened, provided clear information, and quality work.

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

I use my car as a prime example of an excellent company that knows how to handle bad collisions. My car looks better then ever.

Repair Quality - 5.0/5.0 -

Took my car in with a very bad dent in the door, then picked my car up and it was brand new. The office people were very friendly, nice and kept me updated about my car. Now my car looks completely brand new, and it only took a few days for them to repiar like nothing ever happened. Would highly recommend this shop for any damages to your car, they will give perfect results inside and out. 10/10

Customer Service - 5.0/5.0 -

Very organized and friendly. Anytime I had a question about my car they had an answer for me. Didn't have to worry about my car in their hands.

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

I was completely satisfied with the service in all areas.

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Totally happy.. event bought in referral when I picked up blazer

Repair Quality - 5.0/5.0 -

Totally happy.. start to finish..high marks for entire team !

Customer Service - 5.0/5.0 -

From estimate.. to finish repairs.. outstanding !

Likely to Recommend - 4.5/5.0 -

Need to offer loaner vehicles :(

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 2.0/5.0 -

I hesitate to rate the shop so low, because the final finished result was a very nice outcome. However, I feel that a business which is a service (not goods) should make customers comfortable with the project they are working on. Our vehicle is very important to us (as most people would admit) and being without it for four months was very taxing and frustrating, especially not knowing the status of its progress.

Repair Quality - 5.0/5.0 -

The final product seems to have been very well repaired back to its original condition before going to the collision shop. A days following delivery of the vehicle, we noticed a few issues, but the shop corrected each one very promptly.

Customer Service - 1.5/5.0 -

Though the staff seems to be very pleasant and empathetic toward their customers, communication leaves much to be desired. Our vehicle was in the shop for four months. There were delays because of unavailable parts (which I fully understand), but when we were told that all parts were received and work would begin very shortly, it still took two months from that time to complete. My biggest disgust was that the only time we spoke over four months was when I called to check the status of my vehicle. The shop never called me to tell me the status of the project, or any other info that I felt should have been shared. Even if there was no change in the status, I felt as if this business should have contacted me on a regular basis. I realize that there are staff shortages everywhere, but communication is what I expect from a business working on my vehicle with such an expensive and long repair time.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Positive experience from start to finish

Customer Service - 5.0/5.0